Nicole Jhan Debuyan
Invercargill,STL
Summary
Motivated, reliable, and customer-focused professional with several years of experience in hospitality, retail, and front-of-house roles. Known for a strong work ethic, excellent communication skills, and a genuine passion for providing outstanding customer service. I work well both independently and as part of a team, maintaining a positive and professional attitude in every situation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
Kelvin Hotel
03.2025 - Current
- Greeting and assisting guests, managing check-ins and check-outs efficiently.
- Handling bookings, phone enquiries, and payments with accuracy and professionalism.
- Providing excellent customer service to ensure positive guest experiences.
Front of House
Columbus Café
01.2024 - 03.2025
- Delivered friendly and attentive service in a fast-paced café environment.
- Supported barista team, managed orders, and ensured customer satisfaction.
- Maintained a clean, organised, and welcoming dining area.
Receptionist / Food & Beverage Attendant
Southern Cross Scenic Hotel
04.2022 - 03.2023
- Provided both front-desk and restaurant support in a busy hotel setting.
- Managed guest reservations and enquiries, ensuring smooth operations.
- Delivered professional table service and assisted with event catering.
Checkout Assistant / Lotto Operator / Barista
New World Windsor
03.2021 - 07.2021
- Processed transactions accurately and efficiently.
- Operated Lotto terminal and prepared barista-style beverages.
- Delivered excellent customer service and assisted with store presentation.
Checkout Assistant / Lotto Operator
New World Winton
07.2017 - 01.2019
- Operated tills and Lotto terminal while maintaining a friendly, professional manner.
- Provided assistance to customers and supported store team operations.
Student Assistant
Weka Preschool
02.2016 - 12.2016
- Assisted teachers with daily activities and supported children’s learning and play.
- Helped maintain a safe and nurturing environment.
Education
Certificate - Early Childhood Education (Level 3)
Otago Polytechnic
11.2019
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Central Southland College
12.2017
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Southland Girls’ High School
12.2012
Skills
- Consistent reliability
- Strong communication skills
- Adaptable learner
- Optimistic mindset
- Adaptable in challenging environments
- Proficient in customer service
Certification
- Early Childhood Education Level 3 Certificate
- License Controller Qualification (LCQ)
Timeline
Receptionist
Kelvin Hotel
03.2025 - Current
Front of House
Columbus Café
01.2024 - 03.2025
Receptionist / Food & Beverage Attendant
Southern Cross Scenic Hotel
04.2022 - 03.2023
Checkout Assistant / Lotto Operator / Barista
New World Windsor
03.2021 - 07.2021
Checkout Assistant / Lotto Operator
New World Winton
07.2017 - 01.2019
Student Assistant
Weka Preschool
02.2016 - 12.2016
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Central Southland College
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Southland Girls’ High School
Certificate - Early Childhood Education (Level 3)
Otago Polytechnic