Office administration professional with history of improving office efficiency and managing administrative functions. Known for reliability and adaptability in meeting changing needs. Strong focus on team collaboration and achieving consistent results. Proficient in project management and office software applications.
Overview
19
19
years of professional experience
Work History
ACCOUNTS & ADMINSTRATION MANAGER
Road Safe Traffic Management
10.2022 - Current
Accounts Payable; Create high volume of invoices, prioritizing revenue for the company and aligning to specific client rates to optimize cash flow and maintain strong vendor relations.
End-of-Month Accounts; Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
Cashflow Reconciliation; Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a daily basis.
Served as a reliable point of contact for external clients, providing necessary documentation and answering inquiries related to accounts receivable/payable activities.
Enhanced cash flow by efficiently managing accounts receivable and payable, ensuring prompt payment from customers.
Provided valuable support to senior leadership during annual budgeting cycles, offering insights for informed decision-making processes.
Managed a diverse clientele base, adapting strategies to address individual needs and requirements.
Prepare budgets and monitor company daily cashflow requirements, adjusting parameter's where needed to optimise business performance.
Prepare and meet deadline for GST tax as required.
Developed comprehensive reports for senior management, highlighting key metrics related to operations performance.
Produce ADHOC reports as required for the Director and General Manager.
Managed inventory and ordering of office supplies, ensuring the efficient daily operation of the office environment.
Assist field staff with administrative requirements for optimal job functionality.
HEADOOFFICE GROUP OFFICE MANAGER
Bin Inn Retail Group Head Office
09.2016 - 10.2021
Management rollout of E-Commerce platform
Support administrative needs for all 42 Bin Inn stores nationally, creating all social media start up accounts and rollout support.
Create targeted promotions and create various point of sale material using Adobe InDesign.
Coordinated office events, national wide conferences and meetings, ensuring timely execution and optimal scheduling for all participants.
Developed comprehensive policy manuals outlining procedures and guidelines for the Bin Inn national group.
Coordinate promotional rollouts including printing and distribution of material to stores nationally
Monitor and support stores social media presence, including organising and implementing national promotions for the group Facebook page
Collate and enter information into the national website including meeting with software developers to update requirements
Meet with potential licensee and suppliers and provide relevant business information
Optimise internal data systems within Bin Inn Head Office providing recommendations of changes to the Board of Directors
Collate financial information on various parameters and produce reports for Board of Directors.
Develop and maintain national health and safety requirements for store operations.
STORE MANAGER & ADMINSTRATIVE SUPPORT
Simplifood
03.2010 - 08.2014
Data entry into internal systems, identifying cost increases and adjusting point of sale pricing accordingly.
Completed point of sale opening and closing procedures.
Produce regulars promotional material on virtual platform and distribute to customer base.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Management of new point of sale system including information collating, rollout and training of staff
Empathise, impress and deliver exceptional customer service.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Staff supervision and training of internal systems
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
MOBILE COORDINATOR
Curtain Studio
01.2006 - 12.2009
Customer Service (installation bookings, follow-up service, complaints)
Implement staff training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
Liaising between store representative and customer
Inventory management & stock merchandising
Provided exceptional support to internal users during system migrations or upgrades, minimizing downtime and disruption to daily operations.
Coordinated cross-functional teams for efficient project management.
Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
Education
National Certificate in Veterinary Nursing - Veterinary Science
Bay of Plenty Polytechnic
Tauranga, BOP
01-2009
National Certificate in Animal Care -
Bay of Plenty Polytechnic
Tauranga, BOP
01.2007
National Certificate in Rural And Conservation - Animal Health
Bay of Plenty Polytechnic
Tauranga, BOP
01-2007
NCEA Level 1, 2 & 3 -
Spotswood College
New Plymouth, Taranaki
01.2004
Skills
Report preparation
Document management
Communication and Reporting
Customer Service
Point of Sale System Support
Governance Support
Detail Orientated
High Level of Accuracy
Workload prioritization
Process Evaluation and Improvement
Time management
Interests
Outdoor Recreation
Hiking
Camping
Kayaking
Gardening
I like trying new recipes and food trends
Adventure Travel
Animal Care
Music
Graphic Design
Drawing and Painting
Timeline
ACCOUNTS & ADMINSTRATION MANAGER
Road Safe Traffic Management
10.2022 - Current
HEADOOFFICE GROUP OFFICE MANAGER
Bin Inn Retail Group Head Office
09.2016 - 10.2021
STORE MANAGER & ADMINSTRATIVE SUPPORT
Simplifood
03.2010 - 08.2014
MOBILE COORDINATOR
Curtain Studio
01.2006 - 12.2009
National Certificate in Veterinary Nursing - Veterinary Science
Bay of Plenty Polytechnic
National Certificate in Animal Care -
Bay of Plenty Polytechnic
National Certificate in Rural And Conservation - Animal Health
Bay of Plenty Polytechnic
NCEA Level 1, 2 & 3 -
Spotswood College
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