Nicole Katipa
Huntly,WKO
Summary
Proven to enhance customer satisfaction at Woolworths, I excel in efficient stock management and exceptional service, ensuring well-organized shelves and accurate inventory. My adeptness in time management and strong product knowledge, coupled with a positive attitude, significantly contribute to a seamless shopping experience. I'm recognized for reliability and effective team collaboration, driving operational excellence.
Overview
1
1
year of professional experience
Work History
Grocery Stocker
Woolworths
07.2022 - 09.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Answered customer questions and provided detailed product information.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
Linwood Collage
Christchurch Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Physical stamina
- Shelf organization
- Pallet jack operation
- Reliability and punctuality
- Product rotation
- Stock rotation
- Merchandising techniques
- Pricing and signage updates
- Order fulfillment
- Product labeling skills
- Product labeling
- Unloading procedures
- Cleanliness standards
- Quality control
- Team collaboration
- Warehouse organization
- Shelf maintenance
- Product knowledge
- Stock replenishment
- Able to lift 30 lbs
- Product labeling abilities
- Pallet jack usage
- Production leadership
- Friendly and personable
- Positive attitude
- Willing to learn
- Customer assistance
- Customer service
- Punctual and reliable
- Clear communication
- Warehouse safety
- Safe lifting procedures
Languages
Maori
Limited Working
Timeline
Grocery Stocker
Woolworths
07.2022 - 09.2023
Linwood Collage
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