Nicole Li
Auckland,NZ
Summary
Capable [Job Title] knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Focused on maximizing time and cost efficiency of goods used in [Type] operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
Henkel New Zealand
08.2022 - Current
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Redesigned movement of goods to minimize costs and maximize value.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Supported development of training materials and technical manuals for new team members.
- Developed strategies to optimize stock levels while ensuring availability when needed.
Supply and Logistics Manager
OTU Wines
05.2020 - 08.2022
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
- Directed investigations to verify and resolve customer or shipper complaints.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Implemented cost-saving measures such as route optimization for shipments.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Established transportation cost standards and economical shipping practices.
Sales and Export Coordinator
Yacon New Zealand
10.2018 - 05.2020
- Prepared and processed all necessary documentation for international trade transactions, including invoices, bills of lading and certificates of origin.
- Assisted in the coordination of export shipments for customers, ensuring compliance with applicable regulations.
- Reviewed contracts prior to signing off on behalf of the company in order to protect its interests.
- Analyzed current market conditions in order to provide customers with up-to-date information about pricing, availability and other factors affecting their export business.
- Managed inventory levels by monitoring sales orders against stock availability.
Education
Master of Science -
Massey University
11-2017
Master of Arts -
Shanxi Agricultural University
China06-2016
Skills
- Computer-Based Inventory System
- Supply Chain Operations
- Transportation Management
- Global Logistics
- [Software] Expertise
- 3PL and LTL Knowledge
- Shipping Procedures
- Inventory Management
- Analytical Thinking
Accomplishments
- High perfomancer of Q3 2023 Henkel ANZ
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Timeline
Logistics Coordinator
Henkel New Zealand
08.2022 - Current
Supply and Logistics Manager
OTU Wines
05.2020 - 08.2022
Sales and Export Coordinator
Yacon New Zealand
10.2018 - 05.2020
Master of Science -
Massey University
Master of Arts -
Shanxi Agricultural University
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