Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Nicole Mear

Rotorua,BOP
Nicole Mear

Summary

Skilled in data entry and front desk operations, delivering exceptional service while efficiently managing patient scheduling and patients inquiries.

Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.

Overview

15
years of professional experience

Work History

Ritchies Coachlines

Bus Cleaner
03.2023 - 04.2024

Job overview

  • Ensured cleanliness of buses through thorough interior and exterior washing processes.
  • Operated specialized cleaning equipment to maintain fleet standards.
  • Conducted routine inspections for safety compliance and cleanliness on all vehicles.
  • Collaborated with team members to streamline cleaning schedules and processes.

Ministry of Social Development

Centralised Processing Officer
07.2014 - 09.2015

Job overview

  • Processed online applications with efficiency, ensuring client confidentiality.
  • Verified all required documents were obtained by case managers.
  • Administered jobseeker benefits, accommodation supplements, and temporary assistance.
  • Approved hardship application processes.

Ngongotaha Medical Centre

Receptionist
05.2009 - 04.2012

Job overview

  • Greeted patients and visitors, ensuring a welcoming environment.
  • Managed incoming calls, directing inquiries to appropriate personnel.
  • Scheduled appointments efficiently using electronic health record systems.
  • Collected patient information and maintained accurate records.
  • Enrolling patients and ensuring current patient enrolments were up-to date.
  • Ensuring that the doctors and nurses exam rooms were fully equiped with the required medical equipment each morning.

Education

Rotorua School For Young Parents
Rotorua, BOP

University Overview

Achievements:


  • NCEA Level 1
  • NCEA Level 2
  • NCEA Level 3
  • Licenser Controller Qualification (exp)

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Front desk operations
  • Telephone etiquette
  • Appointment and patient scheduling
  • Efficient cleaning techniques
  • Pressure washing
  • Proper sanitisation
  • Interior and exterior cleaning
  • Adaptable and flexible
  • Safety procedures
  • Problem-solving
  • Reliability
  • Calm and pleasant demeanor
  • Teamwork
  • Multitasking

References

References

Allan Egan - Ritchies Coachlines

Contact: 021 061 1472


Karen Wiringi - Ngongotaha Medical Centre

Contact: 027 555 3539

Timeline

Bus Cleaner
Ritchies Coachlines
03.2023 - 04.2024
Centralised Processing Officer
Ministry of Social Development
07.2014 - 09.2015
Receptionist
Ngongotaha Medical Centre
05.2009 - 04.2012
Rotorua School For Young Parents
Nicole Mear