Summary
Overview
Work History
Skills
Timeline
Generic

Nicole Mort

Summary

I am keen to apply my customer service skills and my innovative skills to work and to learn more to better my place in the workplace and grow already existing skills I have gained during my past work endeavours such as delegating a heavy workload within a group of people to maximise work being done efficiently.

Overview

7
7
years of professional experience

Work History

Customer service

Noah's Ark Teahouse
Wellington
08.2022 - Current
  • Memorised a large menu
  • Ability to manage my time while working alone
  • Stocktakes
  • Managing the cash draw in the morning and the night

FOH Waitress

Master Kong
Wellington
01.2022 - 04.2022
  • Cleaning
  • Customer service
  • Memorised a large menu
  • Memorising large orders

Overnight Crew

McDonalds
Upper Hutt
06.2020 - 01.2022
  • Barista and kitchen services
  • Creating stocklist
  • Point of sales and cash skills
  • Cleaning
  • Customer service
  • Training new crew members
  • Memorised a large menu

Customer service

Monterey Cinemas Upper Hutt, Cinema Attendee
08.2019 - 06.2020
  • Barista and Kitchen services
  • Cleaning
  • Point of sale and cash skills
  • Merchandising
  • REFFERERANCES

Alyssa Lewis Employment, Noah's Ark Teahouse
Wellington
  • 238 9362 Email:
  • Amelia Character Reference

Manager

Noah's Ark Teahouse
Wellington

Skills

  • Order Processing
  • Customer Service
  • Quality Control
  • Work Prioritization
  • Professional Telephone Demeanor
  • High-Energy Attitude
  • Order and Refund Processing
  • Product and Service Knowledge
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Store Maintenance
  • In-Store Support
  • Customer Service Excellence
  • Service Upselling

Timeline

Customer service

Noah's Ark Teahouse
08.2022 - Current

FOH Waitress

Master Kong
01.2022 - 04.2022

Overnight Crew

McDonalds
06.2020 - 01.2022

Customer service

Monterey Cinemas Upper Hutt, Cinema Attendee
08.2019 - 06.2020

Alyssa Lewis Employment, Noah's Ark Teahouse

Manager

Noah's Ark Teahouse
Nicole Mort