Nicole Turoa
Otaua, Waiuku,Waikato
Summary
At Turoa Logging Limited, I spearheaded operations, achieving financial growth through strategic planning and cost control. My leadership fostered a team-oriented environment, enhancing employee engagement and client satisfaction. Skilled in Business Management and Customer Relations, I excel in driving operational efficiency and cultivating strong client partnerships with Strong Verbal and written Communications.
Overview
7
7
years of professional experience
Work History
Owner, Director, Admin
Turoa Logging Limited
10.2017 - Current
- Managed day-to-day business operations via phone or onsite and as Admin, Director.
- Developed and Interacted well with customers to build and maintain strong relationships with clients,and creditors resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, and financial expenidture.
- Hired , and managed a high-performing team of employees dedicated to achieving company goals and successfully helping employees to achieve all training needed through Competenz.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty, and boosted overall team morale .
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s Financials.
- Managed purchasing, sales, marketing and customer and creditors account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management.
- Secured key partnerships that contributed to the company''s overall growth strategy.
- Kept upto date and was apart of all health and safety policies within our crew and the Forestry Industry.
- Have given our machinery ago but being on the steep hills is not for me, I am not afraid to give them ago on the flat though. I Have some experience in Forwarders, Moxys and Skidders.
Education
Level 4 - Foundations of Nursing
2012
Skills
- Strong Customer Relations
- Strong Computer Skills
- Strong Verbal and written communication
- Business Management
- Business Planning
- Staff Management
- Financial Management
- Staff hiring
- Business Administration
- Employee Development
- Customer Service
- Purchasing and planning
- Current New Zealand Full Licence
Timeline
Owner, Director, Admin - Turoa Logging Limited
10.2017 - Current
MIT, Manukau Institute Of Technology - Level 4, Foundations of Nursing
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