Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolette, Louise HOETE

10 York Road,Papatoetoe

Summary

Having worked in Corporate administration environments I am a results oriented professional with outstanding abilities in Customer Relations, Service, Sales and Finance.

Working within a team environment with integrity to achieve excellence is a important part of who I am.

My ability to relate to all walks of life is a tribute to my character and something I pride myself in.


Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.


Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills in the Store Clerk role.


Attentive Customer Service Representative with 20 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.


Detail-oriented administrative assistant with experience in customer service, data entry and office management.


Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

30
30
years of professional experience

Work History

Retail & Builder Services

Fisher & Paykel Appliances Ltd
05.2008 - Current

· Ensuring compliance with policy guidelines

· Liaising with key stakeholders to effectively manage clients with high or complex needs

· Corroborate with multiple corporate entities in both Australia and New Zealand such as Extended Warranty providers, Authorized Service agents, Retailers, Commercial Construction entities, Allocation of products

Office Clerk

Hudson Recruitment Agency
11.2007 - 04.2008

· Assisting on temping assignments notably with Progressive Enterprises

· Processing data and spreadsheeting in a timely manner

Office Clerk

Transmissions & Diesels Ltd Auckland
05.1995 - 08.2006

Processing Data

Telephonist

Education

Bachelor of Arts -

Brigham Young University
Idaho, USA
04.2018

MIT, Auckland University,

High School Diploma -

Tuakau College
Tuakau
12.1985

Church College Of NZ
Hamilton
12.1984

Skills

  • Customer service
  • Active listening
  • Call centre experience
  • Computer proficiency
  • Complaint handling
  • Microsoft Excel
  • Complaint resolution
  • Professional telephone demeanour
  • Data entry
  • Problem resolution

Timeline

Retail & Builder Services

Fisher & Paykel Appliances Ltd
05.2008 - Current

Office Clerk

Hudson Recruitment Agency
11.2007 - 04.2008

Office Clerk

Transmissions & Diesels Ltd Auckland
05.1995 - 08.2006

Bachelor of Arts -

Brigham Young University

MIT, Auckland University,

High School Diploma -

Tuakau College

Church College Of NZ
Nicolette, Louise HOETE