Nicollette Balatbat
Sockburn,New Zealand
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
I am also a NZ citizen, and I have a full class 1 license.
Overview
9
9
years of professional experience
Work History
IELTS Invigilator
University of Canterbury Centre for Assessment and Monitoring
07.2025 - 06.2026
- IELTS Invigilator
- Supervised exam environments to ensure compliance with academic integrity standards.
- Coordinated logistics for exam administration, including scheduling and resource allocation.
- Monitored student behavior during exams to prevent misconduct and maintain fairness.
Delivery partner
Uber Eats
08.2022 - 01.2025
- Independent contractor
- Delivered food on the side to supplement my income as a student
Customer service administrator
Nurse Maude
01.2022 - 12.2023
- Customer service administrator
- Streamlined customer inquiries, enhancing response times and overall satisfaction.
- Managed escalation of complex issues, ensuring timely resolution for clients.
- Collaborated with healthcare teams to coordinate patient care services effectively.
Video encoder
The Freight Hub
08.2021 - 02.2022
- Video encoder
- Oversaw data entry accuracy for shipment records, enhancing information retrieval speed and reliability.
- Processed high volumes of data entries with accuracy and attention to detail.
- Completed data entry tasks with accuracy and efficiency.
Administrative assistant
Spanbild
07.2021 - 07.2021
- Coordinated daily administrative operations to enhance workflow efficiency and support office functions.
- Developed and maintained filing systems, improving document retrieval times and overall information accessibility.
Data Encoder & Freight Sorter
The Freight Hub
11.2019 - 02.2020
- Operated advanced sorting equipment to efficiently categorize freight shipments.
- Ensured data accuracy by conducting thorough quality checks on digitized materials
Team member
Burger King (Curletts Road)
12.2017 - 10.2019
- Team member
- Prepared and cooked menu items according to quality standards.
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of workstations for optimal efficiency.
Food & Beverage Attendant
Addington Cup Week
11.2017 - 12.2017
- Food & Beverage Attendant
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
Education
Bachelor of Science - Computer Science, Psychology
University of Canterbury
Christchurch, NZ06-2026
Riccarton High School
Christchurch01-2018
Skills
- Customer Service
- Administration
- Data entry
- Programming & Data: Python, SQL, NumPy, Dask, Matplotlib
- Networking & Security: Computer networking fundamentals, cybersecurity fundamentals, networking algorithms, Linux/Kali Linux basics
- Troubleshooting & Diagnosis: Fault diagnosis, problem-solving
- General: Strong technical writing & problem-solving
Languages
Tagalog
English
Qualifications
- NCEA Level 1 - Endorsed with merit
- NCEA Level 2 - Endorsed with merit
- NCEA Level 3 - Endorsed with merit
- Course Endorsements - Level 1 Mathematics, Geography, and Science (Merit)
- Level 2 Chemistry (Merit)
- NZQA vocational pathways - Creative Industries
- Vision College Barista Course - Certificate of Attendance (2018-04-23 to 2018-04-24)
Personal Characteristics
- Trustworthy and cooperative
- Highly Dependable, efficient, and punctual
- Hardworking and willing to learn
Timeline
IELTS Invigilator
University of Canterbury Centre for Assessment and Monitoring
07.2025 - 06.2026
Delivery partner
Uber Eats
08.2022 - 01.2025
Customer service administrator
Nurse Maude
01.2022 - 12.2023
Video encoder
The Freight Hub
08.2021 - 02.2022
Administrative assistant
Spanbild
07.2021 - 07.2021
Data Encoder & Freight Sorter
The Freight Hub
11.2019 - 02.2020
Team member
Burger King (Curletts Road)
12.2017 - 10.2019
Food & Beverage Attendant
Addington Cup Week
11.2017 - 12.2017
Bachelor of Science - Computer Science, Psychology
University of Canterbury
Riccarton High School