Summary
Overview
Work History
Education
Skills
Cover Letter
Languages
References
Timeline
Generic

Nidhi Singla

Auckland,AUK

Summary

Dynamic Retail Sales Professional with extensive experience in luxury perfume sales, demonstrating exceptional customer service skills and a passion for the beauty industry. Proven ability to excel in fast-paced environments, such as Auckland International Airport, with flexibility in working rotating rosters, including early mornings and late nights. Skilled in achieving sales targets within beauty retail, offering outstanding communication, leadership, and organizational skills. Eager to bring a customer-centric approach and beauty expertise to the Estee Lauder team, enabling customers to look and feel their best.

Overview

17
17
years of professional experience

Work History

Retail Sales Representative

Gadgets Online NZ LTD
Mount Eden
01.2011 - Current
  • Excelled in a goal-driven sales environment, adeptly representing top-tier luxury perfume brands, including Chanel, Dior, Versace, Giorgio Armani, Valentino, Tiffany & Co., and Viktor & Rolf, to a diverse clientele. Achieved and surpassed sales targets through in-depth customer engagement and comprehensive product expertise.
  • Pioneered educational experiences for customers, focusing on the nuanced notes, projection, and sillage of fragrances from leading houses such as L'Oréal and Cosmax, enhancing their appreciation and informed selection of luxury perfumes.
  • Provided personalized consultations, advising on the ideal perfume application techniques, and guiding customers on the best times for fragrance wear, ensuring a tailored and enriching buying experience.
  • Utilized extensive product knowledge to connect customers with the unique stories and inspirations behind various perfumes, thereby creating a lasting brand impression and deepening the personal connection to the fragrances.
  • Spearheaded interactive in-store marketing and perfume demonstration events, effectively driving store traffic and engagement by sharing expert insights on the latest releases and emerging fragrance trends.

Customer Service Representative

Wendy’s Hamburgers
Manukau
01.2007 - 01.2010
  • Delivered high-quality customer service in a fast-paced environment, enhancing customer satisfaction and loyalty
  • Developed strong communication and time management skills, managing customer orders with efficiency and care.

Education

Post Graduate Diploma in Computer Application - Information Technology

Kurukshetra University, Chandigarh, India
India
03-2006

Skills

  • Luxury Brand Expertise: Profound knowledge of luxury perfume brands such as Chanel, Dior, Burberry, Versace, Giorgio Armani, Valentino, Tiffany & Co, and Viktor & Rolf
  • Customer Education: Skilled in educating customers on fragrance notes, projection, sillage, and the art of fragrance selection to enhance their buying experience
  • Personalized Consultation: Ability to provide tailored consultations, recommending the ideal perfume application techniques and advising on fragrance wear for different times of the day
  • Customer Engagement: Proven track record of engaging customers and building lasting relationships, leading to repeat business and loyalty
  • Sales Excellence: Demonstrated success in achieving and exceeding sales targets through effective customer engagement and product knowledge

Cover Letter

I am writing to express my keen interest in the Beauty Advisor position at Estee Lauder, as advertised. With my extensive experience in luxury perfume sales and a deep passion for the beauty industry for last 13 years, I am excited about the opportunity to contribute to Estee Lauder's success at Auckland International Airport. In my current role at Gadgets Online NZ LTD, I have honed my skills in customer service, sales, and product knowledge, representing prestigious brands like Versace, Chanel, and Dior. My dedication to providing exceptional customer experiences aligns with Estee Lauder's commitment to excellence. I am particularly drawn to this role's demand for high-quality customer interaction within the dynamic airport environment, and I am enthusiastic about the opportunity to help customers look and feel their best. I am confident that my background in sales, combined with my passion for beauty products and my ability to work flexibly in fast-paced settings, makes me a strong candidate for this position. I look forward to the possibility of discussing how I can contribute to the Estee Lauder team and exceed your sales targets while delivering outstanding customer service. Thank you for considering my application. I am eager to provide further details about my experience and discuss how I can be an asset to your team. I am available at your convenience for an interview and can be reached at 0211653581 or vinu2703@yahoo.co.in. 

Warm regards,

 Nidhi Singla

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

Retail Sales Representative

Gadgets Online NZ LTD
01.2011 - Current

Customer Service Representative

Wendy’s Hamburgers
01.2007 - 01.2010

Post Graduate Diploma in Computer Application - Information Technology

Kurukshetra University, Chandigarh, India
Nidhi Singla