NIDHIN RAJ
Summary
Experienced logistics professional with a Graduate Diploma in Applied Management and a strong interest in supply chain management. Skilled in time management, problem-solving, and exercising good judgment. Enthusiastic about exceeding targets and motivated by working under pressure. Always seeking opportunities to improve performance. Proven ability in optimizing stock levels, managing supply chains, and ensuring accurate record-keeping. Renowned for collaboration skills, adaptability, and consistent results in fast-paced environments. Expertise in inventory software, data analysis, and process improvement. Brings a reliable and results-focused approach to every project. Diligent [Desired Position] with a solid background in inventory management and process optimization. Successfully managed inventory systems to ensure accurate stock levels and streamline operations. Demonstrated ability in using ERP software and maintaining effective vendor relations.
Overview
6
6
years of professional experience
Work History
INVENTORY CONTROLLER
Online Distribution
03.2021 - Current
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
- Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
- Trained and supervised employees in inventory management best practices, improving overall team performance.
- Decreased stock discrepancies by regularly updating item master data to ensure proper classification and location assignments.
- Ensured timely product delivery by closely monitoring lead times and coordinating with suppliers as needed.
- Optimized storage capacity utilization by reorganizing warehouse layouts according to product size, weight, and demand patterns.
- Performed data entry and completed proper paperwork.
CLIENT MANAGER
Online Distribution
02.2019 - 03.2021
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Implemented new processes to streamline workflow and improve overall efficiency within the team.
- Trained new employees on company policies, procedures, and best practices, ensuring seamless integration into the team dynamic.
- Led team meetings focused on continuous improvement, fostering an environment of open dialogue and constructive feedback among team members.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Education
Graduate Diploma in Applied - Management
Otago Polytechnic
Auckland, NZ01.2018
Bachelor in Business Management - HR Management
Jain College
Bengaluru,India01.2015
Skills
- Systematic Task Management
- Forklift Operation Expertise
- Proficient in 3PL Management
- SAP Proficiency
- Product identification
- Warehouse operations
- Inventory optimization
- Storage solutions
- Purchasing strategies
- Stock replenishment
- Shipping coordination
- Demand forecasting
- Cycle counting
- Stock control
- Systems and software expertise
- Teamwork and collaboration
- Reliable and punctual
- Verbal and written communication
- Inventory organization
- Error adjustments
- Digital and physical counts
- MS office
- Audit processes
- Inventory control
Older Employment
- Customer Care Representative, Omega Rental Cars, 01/01/2019- 01/02/2019
- Car Groomer, Omega Rental Cars, 01/04/2017- 31/12/2018
- Assistant Manager, Platinum Fuels, 01/01/2015- 12/31/2017
Timeline
INVENTORY CONTROLLER
Online Distribution
03.2021 - Current
CLIENT MANAGER
Online Distribution
02.2019 - 03.2021
Graduate Diploma in Applied - Management
Otago Polytechnic
Bachelor in Business Management - HR Management
Jain College
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