Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nieve Kearns

Nieve Kearns

Mangawhai

Summary

I am quite a energetic and friendly person who has very good communication skills and a positive attitude. I am quite knowledgeable about many aspects of the role of a barista which can be seen through my experience in a cafe. I also have experience in positive customer service and transaction handling through my time at Bammas surf shop. I am committed to being apart of a pleasant customer experience and providing reliable support. I have skills in fast paced environments where I have contributed to creating a positive and supportive environment. I have excellent interpersonal skills and a genuine interest in delivering satisfaction for customers.

Overview

2
2
years of professional experience

Work History

Retail Worker

Bammas Surf Shop
02.2024 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to improve store aesthetics and accessibility.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
  • Adapted quickly to changing priorities in a fast-paced retail environment, fostering teamwork and cooperation.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Cafe Worker

Kotare Cafe
10.2023 - 02.2024
  • Prepared and served beverages and food items to ensure customer satisfaction.
  • Maintained cleanliness and organization of work areas, adhering to health standards.
  • Operated cash register, processed transactions accurately, and managed cash drawer.
  • Implemented strategies for improving service speed while maintaining quality standards.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.

Education

High School Diploma -

Mahurangi College
Warkworth, NZ
10.2025

Skills

  • Full drivers license
  • Reliability and punctuality
  • Store cleaning
  • Professional appearance
  • Product knowledge expertise
  • Time management
  • Promotional displays
  • Friendly and outgoing
  • Attention to detail
  • Adaptive and creative
  • Exceptional customer service

Accomplishments

  • Won a spirit of adventure scholarship for a 10 day development voyage in 2023 and completed the voyage in 2024.
  • Captain of various netball teams throughout the past 5 years.
  • Collaborated with the team at Bammas to enhance the shop.
  • I have completed and gained my UE for NCEA this year, about to finish with a merit endorsement.
  • NCEA level one overall merit endorsment.

Timeline

Retail Worker

Bammas Surf Shop
02.2024 - Current

Cafe Worker

Kotare Cafe
10.2023 - 02.2024

High School Diploma -

Mahurangi College

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Nieve Kearns