NIGEL SHI

• Assisted customers in selecting products based on needs and preferences

• Provided product knowledge and support to enhance customer experience

• Collaborated with team members to achieve sales goals and improve service quality

• Handled customer inquiries and resolved issues efficiently

• Followed up with existing customers to provide additional support and address concerns.

• Engaged customers in the vehicle sales process, providing expert advice on Toyota models and features

• Conducted test drives, prepared sales quotes, and facilitated finance and insurance options

• Delivered excellent customer service, resulting in repeat business and strong client relationships

• Assisted with vehicle presentation and showroom maintenance

• Met and exceeded monthly sales targets in a fast-paced dealership environment

• Guided clients through property purchase and sale processes

• Coordinated and hosted open homes and private viewings

• Created and published property listings and marketing content

• Collaborated with solicitors, valuers, and financial advisors

• Achieved monthly sales targets and prepared detailed reports

•Performed efficient, accurate daily deliveries and pickups

• Maintained high standards in customer service and time management

• Supervised daily store operations, staff scheduling, and training

• Managed vendor relationships and coordinated product sourcing

• Handled inventory, merchandising, and financial oversight

• Ensured consistent cash flow and store profitability

• Led a team of sales representatives for a leading food importer

• Developed and executed strategic sales plans

• Built long-term relationships with supermarkets and food service clients

• Analysed market trends and customer feedback

• Trained and mentored new hires

• Team Leadership & Training

• Budgeting & Cost Control

• Sales Target Achievement

• Stock & Inventory Management

• Customer Service Excellence

• Health & Safety Compliance

• Visual Merchandising

• Maintained key accounts with supermarkets and restaurants

• Promoted new product lines and handled order processing