Nigel Walls
Waikanae Beach,WGN
Summary
Proven leader in commercial management with a track record of enhancing customer satisfaction and driving strategic initiatives at Glass Group. Excelled in contract negotiation and operations management, leveraging strong relationship-building skills to foster client trust. Achieved significant improvements in project accuracy and efficiency through innovative estimating techniques and effective team training.
Overview
39
39
years of professional experience
Work History
Group Commercial Manager
Glass Group
08.2023 - 06.2024
- Was in charge of estimating, contract management for 4 branches in the Lower north Island and south Island
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Provided visibility to management on current tenders, accepted projects, future work
- Over saw 3 estimators and reviewed estimates apply market margins
- Contract negioation
- Attended Prelet meetings and managed risk on behalf of Glass Group
Senior Estimator
Woods Glass
01.2020 - 08.2023
- Advised clients on various design options while considering cost implications, helping them make informed decisions about project scope and budget.
- Collaborated with cross-functional teams to ensure seamless integration of estimating data into overall project management plans.
- Conducted thorough site visits prior to drafting estimates, ensuring accurate assessments of project requirements and potential challenges.
- Stayed abreast of industry trends and advancements in technology, incorporating new methodologies into daily practices when appropriate.
- Reduced material waste on projects by optimizing resource allocation through precise estimating techniques.
- Led training sessions for colleagues on best practices in estimation techniques and processes, promoting a culture of continuous learning within the team.
- Established strong relationships with key industry partners, resulting in reliable partnerships and favorable terms on bids.
- Increased project accuracy by diligently reviewing blueprints, specifications, and proposals.
- Presented clear and concise estimates to clients, fostering trust and confidence in our services.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
Area Manager
Woods Glass
01.2015 - 12.2019
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Transformed underperforming teams into productive, profitable teams.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Resolved conflicts promptly to promote positive environment for customers.
- Developed and implemented strategies to improve customer service and increase sales.
- Directed workforce planning, customer retention, and customer service management for multiple locations.
- Oversaw budget planning, strategy development, community outreach for organization.
Senior Estimator
Woods Glass
11.2009 - 12.2014
- Conducted thorough site visits prior to drafting estimates, ensuring accurate assessments of project requirements and potential challenges.
- Collaborated with cross-functional teams to ensure seamless integration of estimating data into overall project management plans.
- Stayed abreast of industry trends and advancements in technology, incorporating new methodologies into daily practices when appropriate.
- Reduced material waste on projects by optimizing resource allocation through precise estimating techniques.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Attended project meetings to provide updates and insights on project costs.
- Evaluated subcontractor bids to obtain best value for projects.
- Determined budgets for prospective projects to plan for future expenditures and utilize resources wisely.
- Readied and presented cost reports to keep stakeholders informed of job progress.
Senior Quantity Surveyor/Senior Project Manager
Metropolitian Glass
03.1998 - 10.2009
- Performed measurements for structural and architectural works to prepare cost estimates for projects.
- Reviewed all consultant drawings and made recommendation to adjust site requirements.
- Purchased materials and coordinated deliveries to and from construction sites.
- Estimated and analyzed work performed to request payment from clients.
- Managed and coordinated cost, availability and timely delivery of materials and project schedules for suppliers.
Quantity Surveyor
Mainzeal Construction
01.1985 - 03.1996
- Performed measurements for structural and architectural works to prepare cost estimates for projects.
- Estimated and analyzed work performed to request payment from clients.
- Managed subcontractor relationships by setting clear expectations, maintaining open communication channels, and addressing concerns promptly.
- Increased client satisfaction through consistent delivery of high-quality work products and timely responses to inquiries or concerns.
Education
Working Career Development
NZIQS - Quantity Surveying
Wellington Polytechnic
Wellington, NZ11.1986
Skills
- Operations Management
- Team Training
- Contract terms negotiation
- Customer Relationship Management
- Strategic Sourcing
- Strategic Planning
- Financial Reporting
- Key Account Management
- Claims Management
- New business opportunities
- Key Performance Indicators
- Business Administration
- Risk Management
- Pricing strategy
- Pipeline Management
- Contract Negotiation
- Statistical forecasting
- Proposal Writing
- Sales Reporting
- Time Management
- Relationship Building
- Contract Management
I have a passion for outdoor activities
- Sailing - NZ National Champion 2020
- Sailing - Competed in NZ- Suva Yacht race
- Motor racing - Competed in Targa NZ 2nd in Class
- Motor Racing - Competed in Pre 65 class racing
- Cycling - Recreational.- mountain biking - Timber Trail, Otago rail trail
- Cycling - Competed in Bike packing 800km +
- Cycling endurance events, Around Lake Taupo.160 Km x 5 , Grape Ride 200 km, Around Lake Brunner 135 km , Tour de ranges 110km.
- Salt water Fishing
- Motorcycling - Recreational
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureWork-life balanceStock Options / Equity / Profit SharingTimeline
Group Commercial Manager
Glass Group
08.2023 - 06.2024
Senior Estimator
Woods Glass
01.2020 - 08.2023
Area Manager
Woods Glass
01.2015 - 12.2019
Senior Estimator
Woods Glass
11.2009 - 12.2014
Senior Quantity Surveyor/Senior Project Manager
Metropolitian Glass
03.1998 - 10.2009
Quantity Surveyor
Mainzeal Construction
01.1985 - 03.1996
Working Career Development
NZIQS - Quantity Surveying
Wellington Polytechnic
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