Nihal Purao
Wellington,New Zealand
Summary
Detail-oriented Public Sector Professional experienced in managing sensitive information and interpreting legislation. Achieved risk identification and effective communication of findings through strong analytical skills. Demonstrated leadership in fast-paced environments while advancing public safety initiatives and enhancing understanding of Treaty responsibilities.
Overview
7
7
years of professional experience
Work History
Safety Cameras Enforcement Officer
New Zealand Transport Agency
03.2025 - Current
- Monitored and operated fixed and mobile speed enforcement cameras to enhance traffic safety.
- Recorded and secured digital evidence to support legal proceedings and ensure integrity.
- Liaise with law enforcement and administrative teams to support case management.
- Maintain strict confidentiality and comply with data protection regulations.
- Supported public safety initiatives to promote safe driving behavior and reduce traffic violations.
Duty Manager
Dockside Restaurant
Wellington
04.2024 - 03.2025
- Managed inventory and daily restaurant operations to ensure smooth service.
- Coordinated reservations while resolving customer complaints to enhance guest satisfaction.
- Collaborated with GM to develop business growth strategies.
- Encouraged team members to excel in their roles. and fostered a positive team environment.
Hotel Manager
Urban Lounge Sleepery
Rotorua
09.2023 - 02.2024
- Oversaw hotel operations and reservations to ensure seamless guest experiences.
- Created SOPs and facilitated onboarding process for new staff to improve training efficiency.
- Collaborated with leadership to identify strategies for profitability enhancement.
- Ensured inventory control and high guest satisfaction.
Restaurant & Bar Manager
Ibis Wellington
CBD
06.2022 - 07.2023
- Managed financial operations, ensuring adherence to budgetary targets.
- Recruited, trained, and mentored staff to enhance team capabilities.
- Implemented departmental SOPs, fostering a positive team culture.
- Managed financial operations and met budgetary targets.
Food & Beverage Supervisor
Ibis Wellington
CBD
02.2021 - 06.2022
- Managed foodservice sales and operational costs to ensure budget adherence and profitability.
- Developed team performance strategies to enhance service quality and operational efficiency.
- Conducted safety and inventory training for staff to promote compliance and minimize waste.
Food & Beverage Team Leader
Ibis Wellington
CBD
11.2019 - 02.2021
- Increased profits by improving customer service and fostering team engagement.
- Addressed guest feedback and facilitated staff training to enhance service quality.
- Supervised daily operations of food and beverage service areas.
- Trained and mentored staff on service standards and procedures.
- Managed inventory and ensured proper stock levels of supplies.
Food & Beverage Attendant
Ibis Wellington
CBD
03.2019 - 11.2019
- Provided exceptional customer service to enhance guest experience.
- Upheld hygiene standards to ensure safe and efficient operations.
- Delivered prompt and friendly service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining areas to ensure guest comfort.
- Assisted in menu planning and food preparation for special events and functions.
Education
Graduate Diploma in Applied Management - Hospitality
Weltec
Wellington, CBDSkills
- Regulatory compliance
- Data management
- Incident reporting
- Risk management
- Analytical and critical thinking
- Attention to detail and accuracy
- Problem solving
- Excel
- MS Word
- PowerPoint
- Stakeholder communication
- Effective communication
- Team coordination
- Active listening
- Written communication
Timeline
Safety Cameras Enforcement Officer
New Zealand Transport Agency
03.2025 - Current
Duty Manager
Dockside Restaurant
04.2024 - 03.2025
Hotel Manager
Urban Lounge Sleepery
09.2023 - 02.2024
Restaurant & Bar Manager
Ibis Wellington
06.2022 - 07.2023
Food & Beverage Supervisor
Ibis Wellington
02.2021 - 06.2022
Food & Beverage Team Leader
Ibis Wellington
11.2019 - 02.2021
Food & Beverage Attendant
Ibis Wellington
03.2019 - 11.2019
Graduate Diploma in Applied Management - Hospitality
Weltec