NIHARIKA BASANI
NORTHCOTE,AUK
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
3
3
years of professional experience
Work History
Office Administrator
Ratio solutions nz ltd
Auckland CBD, Auckland
02.2020 - 03.2023
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed invoices on a timely basis according to established procedures.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Ordered office furniture when necessary following approval from management team.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Postgraduation Diploma in Information Technology - Information Technology
Southern Institute of Technology
Invercargill, NZ06-2016
Bachelor of Technology - Electrical, Electronics And Communications Engineering
VAAGDEVI COLLEGE OF ENGINEERING
WARANGAL,TELANGANA,INDIA03-2012
Skills
- Administrative Oversight
- Organizational Skills
- Office Supply Management
- Filing System Setup
Timeline
Office Administrator
Ratio solutions nz ltd
02.2020 - 03.2023
Postgraduation Diploma in Information Technology - Information Technology
Southern Institute of Technology
Bachelor of Technology - Electrical, Electronics And Communications Engineering
VAAGDEVI COLLEGE OF ENGINEERING
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