Ashish Rao
Flatbush,AUK
Summary
Accomplished salesperson with a unique skill set in identifying and capitalizing on opportunities for the benefit of both customers and employers. Passionate about sales and driven by a positive competitive spirit, consistently delivering results. Demonstrates reliability, trustworthiness, and conscientiousness through dedication to building new relationships, providing exceptional customer service, and expanding professional network. Well-organized with proven skills, unwavering commitment, energy, and genuine enthusiasm for every task or project. Driven to contribute to the competitive growth of the organization as an integral team member.
Overview
15
15
years of professional experience
Work History
Store Manager
Shaver Shop Manawa Bay
11.2024 - Current
- Supporting team needs and creating a healthy work environment
- Understanding the need of business and giving solutions
- Selling products
- Meeting store targets
- Roster/Timesheets
- Stock receiving, invoicing, transferring
- Processing returns and claims
- Store Operations
- Handling Escalations
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Customer Champion
One NZ, Sylvia Park
01.2020 - 11.2024
- Face to face giving business solutions
- Customer service
- Solving tech issues
- Understanding the need of business and giving solutions
- Selling phones & Mobile Plans
- Selling accessories
- Meeting targets
- Meet & exceed set targets, KPIs & expectations & work to continually improve results
- Take ownership of tasks & outcomes
- Skilled at consultative selling and finding the right solutions for their business
- Establish and understand customer needs to identify opportunities to add value for customers
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Identified opportunities for upselling or cross-selling products, increasing revenue without compromising customer relationships.
- Implemented feedback from customers to enhance product offerings and improve overall satisfaction.
- Maintained thorough knowledge of industry trends and competitor offerings to better serve customers'' unique needs.
- Provided expert advice on product selections, leading customers towards informed purchasing decisions.
Fleet Manager
We-Bringg
01.2018 - 01.2020
- Managing driver
- Training Drivers
- Dispatching Jobs
- Organising Gear
- Putting in shifts for drivers & approving them
- Speaking to restaurants
- Meeting restaurant owners getting feedbacks
- Team meetings
Self-Employed Courier
Deadline Couriers
01.2017 - 01.2018
- Delivering Goods to customers
- Point to point Delivery
- Picking up goods
- Loading unloading pallets of goods
- Doing contract jobs
Business Development Manager
Spark HUB
01.2016 - 01.2017
- Meet potential clients
- Research and build relationships with new clients
- Set up meetings between client decision makers and company's practice leaders/ Principals
- Plan approaches and pitches
- Work with a team to develop proposals that speak to the client needs, concerns, and objectives
- Participate in pricing the solution/service
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Participated in trade shows and conferences to network and generate leads.
Retail Customer Service
2 Degrees
01.2010 - 01.2012
- Customer Service
- Cash handling, EFTPOS
- Stocking shelf with 2 Degrees Products
- Selling phone plans and Handsets According to customer needs
- Solving Problems for customers
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Improved account retention rates with exceptional customer service skills and prompt issue resolution.
Education
Certificate - Hospitality & Tourism
A.U.T
Auckland01.2009
Skills
- Punctual
- Trustworthy
- Responsible
- Well Organized
- Friendly
- Honest
- Passionate
- Hardworking
- Teamworker
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Team leadership
- Store merchandising
- Cash management
- Employee training
- Recruitment and hiring
Languages
English
Punjabi
Hindi
Timeline
Store Manager
Shaver Shop Manawa Bay
11.2024 - Current
Customer Champion
One NZ, Sylvia Park
01.2020 - 11.2024
Fleet Manager
We-Bringg
01.2018 - 01.2020
Self-Employed Courier
Deadline Couriers
01.2017 - 01.2018
Business Development Manager
Spark HUB
01.2016 - 01.2017
Retail Customer Service
2 Degrees
01.2010 - 01.2012
Certificate - Hospitality & Tourism
A.U.T
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