Nika Joy Reyes
42B Mcleavey Drive Palmerston North
Summary
Dependable Customer service experience, with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Diligent with solid background in maintaining organized and efficient stockrooms. Demonstrated ability to manage inventory and ensure prompt restocking of shelves. Proven skills in teamwork and adaptability, consistently meeting shifting demands and prioritizing tasks effectively.
Overview
14
14
years of professional experience
Work History
Night Fill Assistant
General Distributor Ltd Woolworths Group
06.2024 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Maintained neat, organized stockroom free of hazards.
CATI Interviewer
Symphony Research
11.2023 - 05.2024
- Gained expertise in handling difficult or uncooperative respondents tactfully while maintaining a professional demeanor throughout interviews.
- Increased response rates by employing effective communication and rapport-building techniques during interviews.
- Participated in regular team meetings, providing input on strategies for improving the overall effectiveness of the CATI interviewing process.
- Collaborated with team members to achieve overall project goals, sharing insights and best practices for improved performance.
Outbound Sales Representative
Callbox Inc
06.2013 - 11.2015
- Increased sales revenue through strategic cold calling and lead generation activities.
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Supported colleagues as needed, contributing positively towards creating a cohesive team culture focused on achieving collective objectives.
- Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.
Fast Food Cashier
Freemont Food Corporation, Jollibee
01.2011 - 02.2012
- Stocked supplies and organized inventory for easy access.
- Prepared food items according to safety and quality standards.
- Followed health and safety guidelines during food preparation.
- Handled cash and credit transactions with accuracy.
- Assisted customers with menu selections and special requests.
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
Education
BSED SPED - EDUCATION MAJOR IN SPED
University of Iloilo
Philippines 01-2013
BS Psychology - Bachelor of Science in Psychology
Our Lady of Fatima University
Philippines01-2011
Skills
- Stocking shelves
- Pallet jack operation
- Product restocking
- Heavy lifting
- Maintaining safety
- Stock replenishment
- Handheld scanner use
- Efficient movement
- Safety awareness
- Customer relationship management
- Barcode scanning
- Cashier support
- Customer relationships
- Retail merchandising
- Cash register operations
Timeline
Night Fill Assistant
General Distributor Ltd Woolworths Group
06.2024 - Current
CATI Interviewer
Symphony Research
11.2023 - 05.2024
Outbound Sales Representative
Callbox Inc
06.2013 - 11.2015
Fast Food Cashier
Freemont Food Corporation, Jollibee
01.2011 - 02.2012
BSED SPED - EDUCATION MAJOR IN SPED
University of Iloilo
BS Psychology - Bachelor of Science in Psychology
Our Lady of Fatima University
Similar Profiles
RUSSELL HOYTRUSSELL HOYT
General Manager/Partner at Vehicle Accessory Center, LLC, Ford Accessory Distributor West, LLC, General MotorsGeneral Manager/Partner at Vehicle Accessory Center, LLC, Ford Accessory Distributor West, LLC, General Motors
Andres Luna SantosAndres Luna Santos
Picker Packer at ABB Optical Distributor GroupPicker Packer at ABB Optical Distributor Group
Sotheanith VannySotheanith Vanny
Business Owner at Champion Group Kamrieang DistributorBusiness Owner at Champion Group Kamrieang Distributor