Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Nikaya Mouat-Neri

Nikaya Mouat-Neri

Retail Sales Supervisor/assistant
CHC,Wainoni

Summary

Kia Ora,

I’m Nikaya. After spending the last five years in Australia, I’ve recently relocated back to Christchurch, Aotearoa. My professional background includes over two years at Adidas and three years at Aldi Supermarket, where I advanced to managerial and supervisory roles at both companies.

In my previous positions, I gained substantial experience in stock management, restocking shelves, inventory KPIs, visual merchandising, and cash handling. I am a dedicated and passionate worker with full-time availability, committed to contributing to store success alongside my team and managers. I thrive on setting and achieving new challenges and goals, always striving to apply my skills and knowledge to deliver outstanding results.

I look forward to the opportunity to bring my expertise to your team.

Ngā Mihi,
Nikaya

Overview

5
5
years of professional experience

Work History

Retail Assistant

Aldi Supermarket
10.2021 - 07.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Processed transactions accurately, balanced and organised cash register by handling cash and counting change.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Retail Worker

Adidas Outlet
06.2019 - 10.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Supported store managers in various administrative tasks such as scheduling, payroll processing, and reporting.

Education

Papanui High School
Christchurch
11.2018

Skills

  • Customer Service, Assistant
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Flexible schedule availability
  • Time Management
  • Problem-solving abilities
  • Register Opening and Closing
  • Reliable and Responsible
  • Visual Merchandise

Hobbies

Outdoor Activities: Enjoy spending time outdoors, participating in touch rugby, netball, and tag rugby.

Fitness: Passionate about walking, running, and kayaking.
Community Involvement: Eager to contribute to the community through volunteering and being involved with whānau once I am settled in Ōtautahi.

Languages

Maori
Elementary

Timeline

Retail Assistant

Aldi Supermarket
10.2021 - 07.2024

Retail Worker

Adidas Outlet
06.2019 - 10.2021

Papanui High School

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Nikaya Mouat-NeriRetail Sales Supervisor/assistant