Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nikhat Dean

Hobsonville,AUK

Summary

Based on the last six years working as a team leader, I have grown to enjoy a fast paced environment. Forming positive connections with customers and ensuring their return on a day to day basis. Always challenging myself with personal KPI's that range above the company's daily KPI's.

Overview

6
6
years of professional experience

Work History

Team Leader

Krispy Kreme Donuts
02.2018 - Current
  • Collected, arranged, and input information into database system.
  • Mentored 10-15 junior staff members, helping them develop their leadership potential and advance in their careers.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Set performance expectations for our team, monitoring progress towards goals and providing constructive feedback as needed.
  • Evaluated customer needs and feedback to drive product and service improvement
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.

Fundraiser Volunteer

UNICEF
01.2020 - 02.2020
    • Created and implemented fundraising plans to encourage donations and distribute funding.
    • Raised funds by organizing and executing successful fundraising events for various causes.
    • Increased donor engagement through tailored outreach efforts such as phone calls, emails, and face-to-face meetings.
    • Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
    • Analyzed current and potential donor data to identify demographics and trends.
    • Developed and implemented marketing campaigns targeting donors.

Education

Bachelor Of Applied Science - Microbiology

Auckland University of Technology
Auckland, AUK
05.2026

Skills

  • Goal Setting
  • Improvement plan knowledge
  • Key Performance Indicators
  • Safety processes and procedures
  • Staff education and training
  • Documentation And Reporting
  • People Management
  • Attention to Detail
  • Team Supervision
  • Team motivation
  • Cash Handling
  • Complaint resolution
  • Audit reporting

Languages

English
Native or Bilingual
Hindi
Professional Working

Timeline

Fundraiser Volunteer

UNICEF
01.2020 - 02.2020

Team Leader

Krispy Kreme Donuts
02.2018 - Current

Bachelor Of Applied Science - Microbiology

Auckland University of Technology

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Nikhat Dean