Nikhil Narayanankutty
Auckland,AUK
Summary
Dynamic and versatile professional with experience across sales administration, product management, sales consultancy, and cricket analysis. Adept at managing customer relationships, executing sales strategies, and conducting in-depth market analysis. Proven track record of exceeding sales targets, supporting product development, and analyzing cricket data for strategic insights. Skilled in cross-functional team coordination, and CRM software. Known for excellent communication, problem-solving abilities, and attention to detail. Excels in fast-paced environments and is passionate about driving business growth and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Administrator-Account Lead
SIMPLY ENERGY LIMITED
07.2021 - Current
- Managed and priced over 100 tenders every month which includes Councils, District Health boards, and other large scale businesses
- Load Opportunities and prepare customised reports and analysis in SalesForce
- Assist marketing and sales in determining tender submission & generate the revenue to the company
- Lead kick off meeting with Sales and Marketing by providing reports and analysis on market feedback and trends
- Developed and defined price structures based on forecasting and demand along with understanding the impact of pricing on profit margins
- Strengthened the relationship between Simply Energy and its stakeholders including brokers and consultants.
- Managed portfolio of 50+ key accounts and fostered strong client relationships.
- Conducted regular account reviews to ensure customer satisfaction and address any issues.
Assistant Production Manager
MONACO COPORATION
03.2021 - 06.2021
- Assisted the Product Manager in thedevelopment of new product lines
- Created Technical and Installation manuals for new and existing products
- Built market/product landscape reports and updated and monitored incoming inventory
- Assisted in the creation and launch of new website including data and content migration
- Assisted marketing manager in developing marketing materials and promotion of existing and new products.
- Supported product launches by coordinating with marketing, sales, and customer service teams to ensure successful implementation.
- Managed project timelines and tracked progress to ensure on-time delivery of products.
Sales Consultant
NZ COMPARE
08.2020 - 03.2021
- Handled high volumes of inbound and outbound calls efficiently, ensuring prompt and professional customer service.
- Provided comprehensive product information to customers, enabling them to make informed decisions and boosting customer confidence.
- Conducted detailed power bill comparisons for customers, highlighting savings and benefits to encourage sales.
- Consistently achieved and surpassed daily KPIs, leading to increased sales and improved customer satisfaction.
- Maintained a customer-centric approach, addressing inquiries and resolving issues to ensure a positive customer experience.
- Utilized CRM software to track customer interactions, ensuring accurate records and effective follow-up.
Cricket Analyst
STATS PERFORM
09.2019 - 03.2020
- Covered domestic and international cricket matches at Eden Park, providing detailed analysis and insights for each game.
- Conducted real-time match coding by observing the game and accurately entering up to 10 key data points for each ball, including bowler, batsman, and fielding positions.
- Analyzed extensive cricket data to identify trends, patterns, and key scouting information that could inform team strategy and selection.
- Demonstrated exceptional attention to detail and accuracy, ensuring high-quality data collection and analysis.
Volunteer Co-ordinator
GRD COLLEGE OF SCIENCES
06.2015 - 05.2018
- Identified opportunities for enhancing the volunteer program by gathering staff feedback and analyzing volunteer performance, leading to more effective program outcomes.
- Conducted comprehensive assessments of team member strengths and evaluated current vacancies to ensure optimal volunteer placement in suitable roles.
- Developed and coordinated detailed schedules and assignments for volunteer staff, ensuring efficient resource allocation and smooth program operations.
- Collaborated with department heads to understand staffing needs, adjusting volunteer assignments to meet program demands and enhance team efficiency.
- Implemented strategies to improve volunteer engagement and retention, fostering a positive and inclusive work environment.
Education
Master of Management- Marketing -
UNIVERSITY OF AUCKLAND
Bachelors in Commerce - Computer Applications -
DR. G.R. DAMODORAN COLLEGE OF SCIENCE
Skills
- Customer Relationship Management
- Sales Strategy and Planning
- Account Management
- Market Research and Analysis
- Product Lifecycle Management
- Lead Generation and Qualification
- Data Analysis and Interpretation
- Attention to Detail
- Negotiation and Objection Handling
- Problem-solving and Decision-making
- Communication and Team Collaboration
- Data Entry and Recordkeeping
Social
https://www.linkedin.com/in/nikhilnarayanankutty/
Sports
- Captained both school and university cricket teams, leading the teams to multiple finals and winning a championship.
- Played on the school football team, contributing to successful seasons.
Leadership
- Awarded "Best Leader" in a college bootcamp in 2016, among a group of 180 students.
- Appointed CEO in a business simulation software exercise, guiding the team to the top position (UoA Masters).
Academic
- Elected Student Representative for a course in a Master's program, advocating for students' interests.
- Selected as a Student Ambassador for the University of Auckland Business School, promoting university programs and events.
Timeline
Sales Administrator-Account Lead
SIMPLY ENERGY LIMITED
07.2021 - Current
Assistant Production Manager
MONACO COPORATION
03.2021 - 06.2021
Sales Consultant
NZ COMPARE
08.2020 - 03.2021
Cricket Analyst
STATS PERFORM
09.2019 - 03.2020
Volunteer Co-ordinator
GRD COLLEGE OF SCIENCES
06.2015 - 05.2018
Master of Management- Marketing -
UNIVERSITY OF AUCKLAND
Bachelors in Commerce - Computer Applications -
DR. G.R. DAMODORAN COLLEGE OF SCIENCE
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