Nikhil Rajan

• Manage technical requirement requests from clients; engage in correspondence with the client to capture functional requirements; interpret and adapt the information in to providing the best technology solution for the client.
• Meet existing clients on-site to discuss the technical requirements for their function.
• Co-ordinate sub hired equipment with external companies (such as lighting, staging, audio and other services) to deliver technical services which Te Papa doesn’t directly provide in house or when Te Papa’s in house service/ stock level has been exceeded.
• Meet first-time clients to discuss technical services provided by Te Papa’s technical services team.
• Promote and co-ordinate requirements for new technology services as they become available i.e. presentation recording, video conferencing, web casting.

 Operate audio-visual and control equipment for functions and events
including; audio systems, visual systems, computer systems, theatre
lighting and other controlled technology systems.

 Set up, operate and pack out portable AV and IT equipment including;
audio systems, video and projection systems, computer equipment,
theatrical lighting, conference equipment, and Te Papa in-house
patching.

 Provide audio engineering for bands, performers and entertainers.

 Provide technical operation of a presentation recording system in Function Venues.

 Ensure all risks and hazards are identified and notified to the Technical Co-ordinator
Co-ordinator – Functions and Events, and included in the Risk
Register.

• Monitored and repaired audio, video, control systems and video conferencing equipment.
• Adhered to safety protocols while installing projectors, displays and speakers.
• Operated, maintained and repaired PA control, stage monitoring, amplification and instrument and vocal reinforcement to support highest overall sound quality.
• Set up soundboards, microphones, amplifiers, audio lines, monitors and speakers to satisfy production needs for live and taped programming.
• Runs and controls lighting equipment for events such as lectures, talk shows, award functions and musicals.
• Operating and Managing the Big Screen for major events such as Rugby, Speedway etc.
• Installation, Maintenance and Management of Signage systems in Conference and Function centre and Central Energy Trust Arena.
• Responsible for the upgrade of audio visual facilities at Council Chamber, Venues and Arena.
• Set up and operated audio and visual equipment for multiple concerts,company events, meetings and presentations per month.
• Collaborated with team members to provide timely resolution of AV issues or obstacles and achieve smooth presentations.
• Resolved Audio Visual problems, improved operations and provided exceptional client support.
• Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
• Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
• Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
• To open or close building in accordance with set procedure.
• To carry out a full safety check of the building at the start of each shift and immediately action any areas of concern.
• To support heads of department in delivering outstanding customer service.
• To take a lead role in managing of incidents and emergencies whilst on duty.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Increased customer satisfaction by resolving technical issues in a timely manner.

• Monitored and repaired audio, video, control systems and video conferencing equipment.
• Adhered to safety protocols while installing projectors, displays and speakers.
• Operated, maintained and repaired PA control, stage monitoring, amplification and instrument and vocal reinforcement to support highest overall sound quality.
• Set up soundboards, microphones, amplifiers, audio lines, monitors and speakers to satisfy production needs for live and taped programming.
• Runs and controls lighting equipment for events such as lectures, talk shows, award functions and musicals.
• Operating and Managing the Big Screen for major events such as Rugby, Speedway etc.
• Installation, Maintenance and Management of Signage systems in Conference and Function centre and Central Energy Trust Arena.
• Responsible for the upgrade of audio visual facilities at Council Chamber, Venues and Arena.
• Set up and operated audio and visual equipment for multiple concerts,company events, meetings and presentations per month.
• Collaborated with team members to provide timely resolution of AV issues or obstacles and achieve smooth presentations.
• Resolved Audio Visual problems, improved operations and provided exceptional client support.
• Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
• Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
• Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
• To open or close building in accordance with set procedure.
• To carry out a full safety check of the building at the start of each shift and immediately action any areas of concern.
• To support heads of department in delivering outstanding customer service.
• To take a lead role in managing of incidents and emergencies whilst on duty.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Increased customer satisfaction by resolving technical issues in a timely manner.

• Ensure that the audio and visual setup, staffing requirements and resources for events and conferences are met and services provided are of highest standard.
• Meet with clients to ascertain their audio-visual requirements.
• Create Audio and Visual quotations, planning, managing and scheduling and invoicing after the event.
• Booking of AV equipment's from external suppliers, create function job sheet when required and coordinating all aspects of equipment delivery in liaising with event services.
• Coordinating the event and scheduling pack-in and pack outs, clear instructions are given to AV Crew and technicians to ensure that setups are done correctly.
• Rostering Casual Staff/Technicians for setups and operations in accordance with the budget and conducting planning meeting on weekly basis.

• Provided troubleshooting techniques in integrating professional audio/video systems.
• Adhered to safety protocols while installing projectors, displays and speakers.
• Interpreted technical data from drawings, blueprints, schematics and service manuals.
• Monitored and repaired audio, video, control systems and video conferencing equipment.
• Interfaced with customers to explain operation and instill confidence in installed systems.