Summary
Overview
Work History
Education
Skills
Timeline
Generic
NIKHIL UNNI

NIKHIL UNNI

Manurewa,MANUREWA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Proficient in Microsoft Software programs. .

Overview

12
12
years of professional experience

Work History

Assistant Bakery Manager/CHEF DE PARTIE

Oceania Cruises Apollo
05.2022 - 09.2023
  • Managed all baking operations professionally and handled all problems confidently.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Inspected, checked and monitored baking products and supplies to guarantee freshness.
  • Enforced company safety, cleanliness and sanitation policies by maintaining effective housekeeping standards.
  • Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
  • Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Maintained and controlled inventory of baked goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Supervised baking and general production to drive sales and monitor overhead expenses.
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Maintained cleanliness and hygiene in bakery premises.
  • Ensuring top- quality taste and presentation and adherence food of safety regulations.
  • Experience effectively leading and training junior staff members to guarantee smooth kitchen operation.
  • Constantly exploring current food trends and experimenting with new ideas to keep fresh and innovative

HEAD BAKER

OCEANIA CRUISES APOLLO
05.2019 - 07.2022
  • Assess the quality of raw materials before baking to ensure conformance to set standards
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Direct and supervise the activities of production staff to ensure products are up to standard
  • Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Works with bakery manager to improve operations.
  • Maintains good public relations; follows up on customer and associate issues.

BAKER

OCEANIA CRUISES APOLLO
08.2014 - 09.2019
  • Prepare workstation for baking.
  • Measure and weigh ingredients.
  • Combine measured ingredients in mixers or blenders
  • Knead, roll, cut, and shape dough
  • Prepare and fill pans, molds, or baking sheets
  • Set oven temperatures and place items into ovens
  • Monitor baking process and adjust oven temperature or item positioning as needed.

COMMI 3

RAMADA RESORT COCHIN
08.2011 - 06.2014
  • Assisting chefs with food preparation and presentation in a professional kitchen setting.
  • Performing basic kitchen tasks such as chopping, cleaning, slicing, pounding, mashing, boiling, steaming, julienning, stewing, sautéing, and baking.
  • Following and understanding recipe instructions.
  • Ensuring that all cooking equipment is in working order.
  • Helping with the setting up and breaking down of stations in the kitchen.
  • Cleaning and re-stocking the kitchen equipment in a hygienic manner.
  • Maintaining high standards of safety and hygiene in the kitchen.
  • Communicating with the kitchen team for a smooth service.
  • Adhering to kitchen policies.

Education

Bachelor of Science - BSC HOTEL MANAGEMENT

BHARATHIAR UNIVERSITY ,COIMBATORE
INDIA
05.2015

Diploma - Hotel Management

KITCO INSTITUTE, THODUPUZHA
INDIA
06.2012

Skills

  • Employee scheduling
  • Workflow planning
  • Safe food handling
  • Kitchen equipment operation and maintenance
  • Scheduling
  • Cleanliness
  • Personnel Training And Development
  • Training And Development
  • Team Leadership
  • Cash Handling
  • Inter-department collaboration
  • Talent Development
  • Training and Development
  • Exceptional telephone etiquette
  • Administrative support
  • Retail platforms
  • Schedule Coordination
  • Strategic Planning
  • Operations management
  • Verbal and written communication
  • Supervision
  • MS Office
  • Reporting
  • Personnel training and development
  • Bakery Operations
  • Sanitation Protocols
  • Food Preparation
  • Product Rotation
  • Menu Planning
  • Marketing Promotions
  • Recipe Development
  • Cost Control
  • Supply Ordering
  • Task Delegation
  • Scheduling Staff
  • Waste Reduction
  • Employee Coaching
  • Ingredient Sourcing
  • Recipe Creation and Conversion
  • Commercial Production
  • Expense Tracking
  • Order Management
  • Preventive Maintenance
  • Employee Scheduling
  • Raw Materials Knowledge
  • Allergy Awareness
  • Food Management Experience
  • Supervisory Experience
  • Knowledge of Doughs
  • Recipe Creation
  • Business Management
  • Food Presentation

Timeline

Assistant Bakery Manager/CHEF DE PARTIE

Oceania Cruises Apollo
05.2022 - 09.2023

HEAD BAKER

OCEANIA CRUISES APOLLO
05.2019 - 07.2022

BAKER

OCEANIA CRUISES APOLLO
08.2014 - 09.2019

COMMI 3

RAMADA RESORT COCHIN
08.2011 - 06.2014

Bachelor of Science - BSC HOTEL MANAGEMENT

BHARATHIAR UNIVERSITY ,COIMBATORE

Diploma - Hotel Management

KITCO INSTITUTE, THODUPUZHA
NIKHIL UNNI