Nikita Head
Summary
I am a extremely motivated individual who is eager to join and expand my knowledge and experience in the medical field. I am a team player who is able to work timely demands and effectively manage multiple workloads. I am in search of a suitable position within a company who believes in giving people the freedom to do a great job, but will also support them in achieving their future ambitions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Newlands Medical Centre
01.2023 - Current
- Greeting patients
- Answering phone calls
- Processing patient enrolments
- Scheduling appointments
- Processing payments
- Creating invoices
- Monitor stock and supplies
- Handling patient emergencies
- Liase with doctors and nurses
- Maintain patient confidentiality
- Assisting with administrative tasks
- Coordinate transportation for patients
Load assistant
Aviation Security Service
11.2021 - 08.2022
- Prepare passengers and airport concessionaires for security screening
- Ensuring persons preparing to be screened have correctly divested their items and empty their pockets
- Direct passengers to the security screening load point
- Monitor passengers approaching the metal detector and direct activations to the body scanner
Team Member
Nando's
12.2018 - 07.2021
- Cooking food on the grill
- Customer service and till operating
- Opening and closing the restaurant
- General restaurant cleaning and upkeep
Receptionist
Kids School Tutoring
08.2015 - 04.2016
- Taking and making phone calls
- Faxing
- Filing and invoices
Education
National Certificate of Educational Achievement - level 3
Newlands College
12.2014
Skills
- Willingness to learn
- Self-motivation
- Team work
- Empathy
- Phone Etiquette
- Customer service
- Multitasking
- Excellent prioritizing skills
- Paperwork coordination
- Appointment management
- Insurance claims
- Patient callbacks
- Telephone etiquette
- Payment collection
- Typing and filing
- Medical billing and coding
Certification
NZ Restricted Drivers Licence
References
- Vanessa Mason, Office manager at Newland Medical - 021610692
- Sarah Tetlow, Team leader at Aviation Security Services - 0273577528
Timeline
Medical Receptionist
Newlands Medical Centre
01.2023 - Current
Load assistant
Aviation Security Service
11.2021 - 08.2022
Team Member
Nando's
12.2018 - 07.2021
Receptionist
Kids School Tutoring
08.2015 - 04.2016
National Certificate of Educational Achievement - level 3
Newlands College
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