Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nikita Nelson

Blenheim,Marlborough

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and skilled in working under pressure.

Overview

5
5
years of professional experience

Work History

Deli/Checkout Operator

Countdown
Redwoodtown, Blenheim
09.2019 - 11.2021
  • Delivered excellent customer service with a courteous demeanor.
  • Sustained continuous cleanliness and stocked the checkout area effectively.
  • Adhered to store policies pertaining to returns, refunds, and discounts.
  • Answered store phone calls to provide general information and direct callers to desired departments.
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Provided assistance to customers with product selection queries.
  • Performed price checks for customers.
  • Verified the age of customers when selling alcohol or tobacco products.
  • Assisted in the unloading and stocking of inventory items as needed.
  • Ensured that all promotional materials were properly displayed at checkout counters.
  • Processed special orders promptly according to customer requests.
  • Adhered to social distancing protocols and wore mask or face shield.

Pharmacy Assistant

Chemist Warehouse
Springlands, Blenheim
11.2021 - 02.2022
  • Greeted customers upon arrival at the pharmacy counter.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
  • Provided guidance on the selection of over-the-counter medications and supplements.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Trained new pharmacy staff in procedures and customer service standards.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Performed filing, copying, faxing and other clerical tasks.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.

Dispensary Technician

Unichem Redwoodtown Pharmacy
Redwoodtown, Blenheim
02.2022 - Current
  • Maintained records of patient profiles, including personal information, allergies, current medications.
  • Processed payments from customers for their purchases at the dispensary counter.
  • Reported any discrepancies between actual counts of medication inventories versus what is listed on records.
  • Prepared labels for medications according to established guidelines.
  • Ensured that all prescriptions were filled accurately according to physician instructions.
  • Organized and stocked shelves with pharmaceuticals to ensure efficient workflow.
  • Answered phone calls from patients inquiring about their medications or refills.
  • Followed safety protocols when handling hazardous materials such as controlled substances.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Adhered strictly to confidentiality policies when dealing with sensitive patient information.
  • Filed paperwork related to patient prescriptions and other forms of documentation.
  • Provided customer service support to patients by answering questions regarding their medication needs.
  • Verified insurance coverage and benefits prior to dispensing medications.
  • Communicated with pharmacy staff on a daily basis to coordinate the filling of prescriptions in a timely manner.
  • Monitored expiration dates on medications stored in the dispensary's inventory.
  • Performed data entry tasks into computer systems related to patient files and prescription orders.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Prepared and processed medical insurance claim forms and records.

Education

High School Diploma -

Marlborough Girls' College
Blenheim
11-2021

NZ Certificate of Tourism - Tourism

Marlborough Girls' College
Blenheim
01-2021

StartUp Ignition Automotive Level 2 - Automotive Engineering

MITO
Blenheim
08-2021

NZ Certificate in Pharmacy Level 3 - Pharmacy

Open Polytechnic
Blenheim
05-2023

Skills

  • Hygiene standards
  • Product Merchandising
  • Product storage
  • POS System Operation
  • Dosage Calculation
  • Drug Inventory Management
  • Patient education and counseling
  • Data Entry
  • Customer Service
  • Item Pricing
  • Patient Profile Setup
  • Insurance Verification
  • Effective Communication
  • Self Motivation
  • Excellent Communication
  • Written Communication
  • Multitasking
  • Analytical Thinking
  • Problem-solving abilities
  • Reliability
  • Attention to Detail
  • Adaptability and Flexibility
  • Time Management
  • Active Listening

References

References available upon request.

Timeline

Dispensary Technician

Unichem Redwoodtown Pharmacy
02.2022 - Current

Pharmacy Assistant

Chemist Warehouse
11.2021 - 02.2022

Deli/Checkout Operator

Countdown
09.2019 - 11.2021

High School Diploma -

Marlborough Girls' College

NZ Certificate of Tourism - Tourism

Marlborough Girls' College

StartUp Ignition Automotive Level 2 - Automotive Engineering

MITO

NZ Certificate in Pharmacy Level 3 - Pharmacy

Open Polytechnic

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