Nikita Patel
Whitiora ,Hamilton
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Checkout Manager
Yogiji’s Food Mart
08.2022 - Current
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Resolved customer complaints quickly to maintain customer satisfaction.
Administrator
Rangoli School
05.2015 - Current
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Coordinated with human resources department to handle payroll and personnel databases.
Centre in Charge
Kids Heaven Preschool
12.2014 - 04.2019
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
Axis Bank Ltd.
09.2013 - Current
- Managed banking activities cash,cheque,deposit,and other relevant transactions.
- Prepared and maintained all requisite reports.
- Attendee all clients who come to office,understanding their requirements and directed their inquiries to concerned team member.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Reduced employee turnover with targeted recruitment strategies and comprehensive benefit packages.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed strategy to increase sales and drive profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed senior-level personnel working in marketing and sales capacities.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
Assistant Manager
JSMI FINANCE LTD
04.2012 - 09.2013
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Master Of Business Administration - Management And Finance
Gujarat Technological University
Gandhinagar Bachelor Of Business Admin. - Business Administration And Management
K.s.v University
Gandhinagar Skills
- Budget Administration
- Problem solving skills
- Self -starter
- Strategic planning and time management
- Communication skill
- Ms office
- Report writing
- Customer service oriented
- Time Management
- Team Leadership
Languages
Hindi,gujarati,English
Elementary
Timeline
Checkout Manager
Yogiji’s Food Mart
08.2022 - Current
Administrator
Rangoli School
05.2015 - Current
Centre in Charge
Kids Heaven Preschool
12.2014 - 04.2019
Assistant Manager
Axis Bank Ltd.
09.2013 - Current
Assistant Manager
JSMI FINANCE LTD
04.2012 - 09.2013
Master Of Business Administration - Management And Finance
Gujarat Technological University
Bachelor Of Business Admin. - Business Administration And Management
K.s.v University
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