Nikita Smith
Kumeū,AUK
Summary
Auckland SUMMARY Profile Summary: Highly-qualified Human Resources leader specializing in driving company growth and productivity by sourcing best talent and establishing effective, modern workforce policies. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefit options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assitant Human Resources Manager
Park Hyatt Auckland
08.2021 - Current
- Recruitment, Selection and Onboarding
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Building Partnerships with Hospitality schools and colleges to strengthen our company’s network in Auckland
- Initiating new staff engagement activities
- Assisting HRM with Adhoc duties and ER advice
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Talent & Development Team Coordinator
Barfoot and Thompson
11.2020 - 08.2021
- Coached senior leadership team on effective strategies for managing and resolving complex HR issues
- Established and deepened partnerships with third-party organizations such as recruitment agencies to maintain strong pipeline of high-quality candidates
- Negotiated between talent and various agencies for contractual arrangements
- Reviewing policy and procedure and updating them as required
- Creating surveys to analyse productivity of trainings conducted
- Liaising with REINZ & Real Estate Authority on behalf of the agents
Talent Acquisition, People & Performance Auckland Council
03.2020 - 09.2020
- Organized applicant drug tests and obtained results
- Managed full-cycle recruiting processes for managerial and executive-level vacancies
- Prepared employees for assignments by establishing and conducting orientation and training programs
- Supported human resources, controlling resume flow within applicant tracking system
- Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution
- Supported executive decision-making by reporting on metrics and recommending actionable improvements.
Acting - Human Resource Manager
Stamford Plaza Auckland
01.2019 - 05.2019
- Held exit interviews and documented information discussed with employees
- Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports
- Worked with HR advisors and HR representatives on establishing consistent hiring practices
- Launched wellness plans to reduce stress, boost morale and increase productivity
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits
- Reduced accidents in workplace by implementing safety policies and procedures
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes
- Launched innovative incentive program to achieve low turnover rate in highly competitive market
- Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
Human Resources Coordinator
Stamford Plaza Auckland
04.2018 - 03.2020
- Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments
- Mentored staff through constructive feedback, performance assessments and professional development opportunities
- Assessed employee performance and issued disciplinary notices
- Completed onboarding and new hire orientation for all employees
- Conducted telephone and onsite exit interviews for all employees
- Conducted employee relations investigations, including safety complaints, allegations of harassment and civil rights issues
- Drove departmental efficiency by organizing comprehensive new hire training and orientation
- Reduced accidents in workplace by implementing safety policies and procedures
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
Customer Service Office
Anti Money Laundering ASB Bank
04.2016 - 04.2018
- Review and maintain branch and foreign exchange reports
- Efficient management of bulk cash handling and brach balancing
- Customer onboarding in line with the defined policies and procedures
- Efficient management of accounts related to decreased estates , trusts personal
- Provided regulatory compliance training to employees.
Education
Bachelor of Business I - Economics & Management
Auckland University
2014
Skills
- Recruitment & onboarding
- Employee Relations
- HR Policies
- Compliant with NZ Employment & Legislation
- Training and Development
- High attention to detail in all areas of work
- Excellent written and verbal skills
- First Aid Certified
- MS Office – Word, Excel, Outlook
- Power-point
- Kronos employee database
- System
- Protocol Implementation
- Strategic Recommendations
- Networking and Partnership Development
- Recruitment and Selection
- Recruitment Management
- Policy Interpretation
Accomplishments
- First Aid Certified
- EMA: Anti-bullying & work safety
Timeline
Assitant Human Resources Manager
Park Hyatt Auckland
08.2021 - Current
Talent & Development Team Coordinator
Barfoot and Thompson
11.2020 - 08.2021
Talent Acquisition, People & Performance Auckland Council
03.2020 - 09.2020
Acting - Human Resource Manager
Stamford Plaza Auckland
01.2019 - 05.2019
Human Resources Coordinator
Stamford Plaza Auckland
04.2018 - 03.2020
Customer Service Office
Anti Money Laundering ASB Bank
04.2016 - 04.2018
Bachelor of Business I - Economics & Management
Auckland University
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