Summary
Overview
Work History
Skills
Websites
Accomplishments
Work Availability
Quote
Timeline
ResearchAssistant

Nikita Chela McCausland

Woolston,CAN

Summary

Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers.

Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Lash Technician

Kayda2u
Christchurch, CAN
11.2013 - 01.2014
  • Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
  • Scheduled, confirmed and carried out lash services at salon.
  • Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
  • Increased sales in lash salon Number% per month by rolling out loyalty programs and partnering with other businesses.
  • Sanitized and organized station and tools by Action and Action.
  • Performed manicures, pedicures, paraffin wax treatments and full nail sets.
  • Expanded client base by Number% through direct referrals.

Support Worker

Christchurch Residential Care
Christchurch, CAN
03.2012 - 01.2014
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Completed regular check-ins and progress report for each client.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Guided patients to restroom, Action and Action to support bladder and bowel relief requirements.

Crisis Intervention

Asaphelpme.com
Christchurch, Canterbury
03.2021 - Current

I navigate integrate delegate and serve.

Assisting people who are in a crisis feeding back into organizations that are established to

Assist clients with appling for housing obtaining a bank account/photo identification/driver license, food parcels.

Making appointments

Creating a personal customized plan for individuals

Co collaboration with agencies

Duty of care investigations

Motivational speaking

Mana enhancing holistic approach

  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Conversed with individuals in crisis which called or texted hotline for assistance.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Documented risk to each client and context of concerns.
  • Counseled and helped to stabilize consumers and caregivers in crisis situations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
  • Evaluated risk to client or others by gathering information and conducting personalised .
  • Developed and implemented treatment plans and modified according to presentation.

Maori Pathways

Department Of Corrections And Rehabilitation
Christchurch, CAN
08.2020 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team-building activities to enhance working relationships.
  • Used coordination and planning skills to achieve results according to schedule.

Courier

Tradies Ladies
Christchurch, CAN
06.2019 - 11.2020

Gardening Assistant

Kayda2u
Christchurch, CAN
12.2018 - 08.2020
  • Operated small and large landscaping equipment such as augers, sprayers and tractors.
  • Implemented Integrated Pest Management (IPM) method for safe and environmentally friendly pest control practices.
  • Attended continuing education seminars and workshops to adopt latest techniques in gardening and horticulture.
  • Monitored and identified health issues in plants, trees and shrubs using variety of treatment methods such as Type and Type.

Building Cleaner

Supreme Building Cleans
Christchurch, Canterbury
07.2018 - 05.2019
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Maintained clean, neat and professional entrances.
  • Handled equipment, chemicals and materials properly and with caution.
  • Used squeegees and cleaners to clean windows and glass partitions.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Adhered to company policies for appearance, thoroughness and facility security.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.

Skills

  • Compassionate Care
  • Intervention Management
  • Educational Strategies
  • Critical Thinking
  • Client Care
  • Recommending Resources
  • Emotional Support
  • Self-Motivated

Accomplishments

Brainwave development certificate

Parenting through plunket

Parenting through separation

Crimenogenics cbt therapy

Tikanga
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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Ehara taku toa I te toa takitahi Engari he toa takitini Success is not gained by the works of an individual but by the works of a collective

Timeline

Crisis Intervention

Asaphelpme.com
03.2021 - Current

Maori Pathways

Department Of Corrections And Rehabilitation
08.2020 - Current

Courier

Tradies Ladies
06.2019 - 11.2020

Gardening Assistant

Kayda2u
12.2018 - 08.2020

Building Cleaner

Supreme Building Cleans
07.2018 - 05.2019

Lash Technician

Kayda2u
11.2013 - 01.2014

Support Worker

Christchurch Residential Care
03.2012 - 01.2014
Nikita Chela McCausland