Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Searle

Auckland

Summary

Positive, supportive person, excellent interpersonal and relationship-building skills allowing for improved satisfaction and loyalty. Motivated customer service focused, committed for providing the best outcome of all

Overview

21
21
years of professional experience

Work History

Accounting Clerk

Liquorland Newmarket
02.2021 - 07.2023
  • Book keeping, accounts payable & receivable
  • Inventory Control
  • Reconciliation - variation management
  • Xero software confident

Sales Consultant

Distributor - Self Employed
04.2015 - 12.2020
  • Distributor for NZ Window Shades - providing all interior window treatments and exterior shade awnings/screens
  • Facilitated complete process from initial consultations to ordering/manufacturing to installation to completion with satisfied customers
  • Co ordinate time scheduled of different contractors and manufacturing time lines - trouble shoot as needed
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance within the clients homes
  • Followed up with existing customers to provide additional support and address concerns.
  • Processed all customer invoice/accounts via Xero

Mother

At Home
11.2004 - 03.2015
  • Stay at home mum to four gorgeous children - Currently aged 15, 16, 16 and 18

Sales Representative

Vintage Wines & Spirits
06.2002 - 11.2004
  • Managed customer accounts to secure customer satisfaction and repeat business across an area Auckland to Whangarei
  • Retained excellent client satisfaction throughout all categories - on premise, off premise and FMCG
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Worked to meet or exceed special targets for budgets, special events and specific product promotions.

Education

Diploma of Early Childhood Education

Auckland College of Education
Auckland, NZ
06.1998

Bachelor of Arts - Education And Psychology

University of Auckland
Auckland, NZ
11.1994

Skills

  • Service
  • Excellent customer care
  • Methodical Multitasking
  • Confident verbal communication
  • Complaint resolution
  • Strategic sale knowledge

Timeline

Accounting Clerk

Liquorland Newmarket
02.2021 - 07.2023

Sales Consultant

Distributor - Self Employed
04.2015 - 12.2020

Mother

At Home
11.2004 - 03.2015

Sales Representative

Vintage Wines & Spirits
06.2002 - 11.2004

Diploma of Early Childhood Education

Auckland College of Education

Bachelor of Arts - Education And Psychology

University of Auckland

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Nikki Searle