Nikki Vincent
Mount Eden,Auckland
Summary
Organized and dependable Arms Administrator successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Arms Administrator
NZ Police
07.2023 - Current
- Working with Microsoft office suite, NIA, and other applications required for the role.
- Entering and maintaining departmental records in company database.
- Screening and transferring incoming calls, taking down messages, and transmitting information and documents to internal personnel.
- Networking with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
111 Police Emergency Call Centre Communicator
NZ Police
11.2021 - 07.2023
- Documented and detailed calls and reports using call center's CARD database.
- Helped large volume of New Zealanders every day with positive attitude and victim focus.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to uphold Our Business.
Duty Manager
Goodness Gracious
11.2020 - 11.2021
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Education
NCEA Level 2 Merit Certificate -
Te Aho O Te Kura Pounamu
Wellington2015
Skills
- File and Records Monitoring
- Report Preparation
- Call Control
- Customer Needs Assessments
- Information Retrieval
- Document Uploading
- Written and Verbal Communication
Hobbies
- Travel
- Reading
- Gym
Timeline
Arms Administrator
NZ Police
07.2023 - Current
111 Police Emergency Call Centre Communicator
NZ Police
11.2021 - 07.2023
Duty Manager
Goodness Gracious
11.2020 - 11.2021
NCEA Level 2 Merit Certificate -
Te Aho O Te Kura Pounamu
Similar Profiles
Theresa-Marie WrightTheresa-Marie Wright
Authorized Officer at NZ PoliceAuthorized Officer at NZ Police
Sam RasmussenSam Rasmussen
Supervisor at NZ PoliceSupervisor at NZ Police
June Marie MetuarikiJune Marie Metuariki
Communications Infrastructure Engineer at NZ PoliceCommunications Infrastructure Engineer at NZ Police
Chrissy ZhengChrissy Zheng
Officer in Charge Exhibit at NZ PoliceOfficer in Charge Exhibit at NZ Police
Thomas VlotThomas Vlot
Bar Manager at mostroBar Manager at mostro