Nikki Walker
Summary
A dedicated, compassionate and hardworking Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations and also have great time management skills. Has experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes and consistently develops strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. I am also skilled at efficiently coordinating with healthcare professionals to advance patient care.
I have recently moved over to Melbourne from a small rural town in New Zealand and am looking forward to gaining experiencing in new healthcare areas and advancing my carer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Practice Nurse
Tararua Health Group
01.2023 - 07.2024
- Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
- Utilized electronic health records systems effectively for accurate data entry, retrieval, and communication among healthcare team members.
- Participated in professional development activities to stay current on best practices in nursing care delivery methods.
- Educated patients about prescribed medications'' proper use and potential side effects for increased adherence rates and safety measures taken into account.
- Conducted immunization clinics, contributing to improved community health outcomes through disease prevention efforts.
- Increased patient engagement in their own healthcare by offering resources, information, and guidance on self-care techniques.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Evaluated patient histories, complaints, and current symptoms.
- Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
- Improved patient satisfaction by providing comprehensive health education and promoting preventive care.
- Implemented evidence-based nursing interventions that resulted in positive clinical outcomes for diverse populations.
- Facilitated effective communication between patients, families, providers regarding treatment options leading to informed decisionmaking.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Delivered emotional support to patients and families during challenging times.
- Coordinated patient transfers to other facilities.
Receptionist
Activate Gym
03.2019 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
Bachelor of Nursing - Nursing
Universal College of Learning
Palmerston North, NZ12.2022
NCEA Level 3 -
Dannevirke High School
Dannevirke, NZ11.2019
Skills
- Health Promotion Strategies
- Infection control measures
- Immunization Administration
- Mental Health Support
- Time management mastery
- Cardiovascular Risk Assessment
- Electronic Health Record Navigation
- Emergency response readiness
- Vaccination schedule knowledge
- Clinical judgment
- Direct Patient Care
- Compassion and Empathy
- Patient and family advocacy
- Relationship Building
- Patient Monitoring
- Team Coordination
- Wound Care
- Physical assessments
- Appointment Scheduling
- Maintaining privacy
- Professional Bedside Manner
- Performing EKGs
- Procedure preparations
- Personal care needs
- Medication and IV administration
Certification
- Certificate of Resuscitation and Emergency Care - CORE Advanced CPR - Conferred by the New Zealand Resuscitation Council
- Immunisation Authorisation granted by the Medical Officer of Health NZ. This gives me authorisation to administer the National Immunisation Schedule NZ, Influenza and Boostrix to the well population and ADT for wound management.
I can carry out basic emergency techniques including resuscitation and treatment of anaphylaxis; Have knowledge of the safe and effective handling of immunisation products and equipment and; Have good knowledge of the diseases and vaccines to enable the obtaining of informed consent to vaccination.
Timeline
Practice Nurse
Tararua Health Group
01.2023 - 07.2024
Receptionist
Activate Gym
03.2019 - 12.2022
Bachelor of Nursing - Nursing
Universal College of Learning
NCEA Level 3 -
Dannevirke High School
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