Mental wellness
NIKKI SUEN
Team Administrator | Student At Unitec
Royal Oak,Auckland
Summary
I am an aspiring support worker with a background in public health. My career objective is to be part of an impactful, mana-enhancing organization, and to feel fulfilled by my work every single day.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Team Administrator
ADHB
06.2018 - 06.2021
- Customer Care: I engaged in problem-solving for our clients and helped them navigate ADHB’s complex health system
- Clinic Management: I was responsible for making sure the clinic was spotless, well-organized and attended to at all times
- Inventory Management: I kept track of all inventory in the clinic - from nursing supplies and special orders to equipment rentals for occupational therapy patients
- Support: as the go-to person, I assisted our clinicians with any problems - including but not limited to managing fleet cars, dealing with vehicle issues, general computer queries and raising tickets with our IT service
- Scheduling / Calendar Management: I always showed impeccable attention to detail and accuracy in managing clinician calendars, interpreters, Telehealth bookings and route planning for home visits
- Human Resources: I managed the onboarding of staff such as arranging their new workspace, computer equipment, cell phones, work number and computer logins. I was also responsible for first-day induction and making sure all relevant paperwork is completed
- Training Personnel: I trained new administration staff on how to use a variety of programs (Soprano, HCC, CMS, RCP), understand our services and deal with client inquiries
- Process Improvement: I regularly identified problems and came up with new improvements for our admin team’s processes.
Executive Assistant
Abergeldie Harker Ltd
03.2017 - 03.2018
- Assisting General Manager with employee onboarding - documentation, contracts, ordering/supplying PPE etc
- Designing and ordering all communications material for events such as banners, flyers, email newsletters
- Accurately checking and uploading invoices/credit notes for processing
- Updating and maintaining social media such as the company website and LinkedIn
Executive Assistant
EMDA Ltd
03.2015 - 03.2017
- Coordinating all travel arrangements for CEO and sales team
- Facilitating virtual meetings via Skype and taking minutes
- Maintaining Auckland office, company vehicles and equipment
Education
Bachelor of Commerce - Marketing and International Business
The University of Auckland
02.2009 - 11.2013
High School Diploma -
Pakuranga College
02.2004 - 11.2008
Level 4 Certificate in Health And Wellbeing - Mental Health & Addictions
Unitec
02.2022 - Current
Skills
Empathy & compassion
Interests
Reading
Cooking and baking
Arts and crafts
Dancing
Timeline
Level 4 Certificate in Health And Wellbeing - Mental Health & Addictions
Unitec
02.2022 - Current
Team Administrator
ADHB
06.2018 - 06.2021
Executive Assistant
Abergeldie Harker Ltd
03.2017 - 03.2018
Executive Assistant
EMDA Ltd
03.2015 - 03.2017
Bachelor of Commerce - Marketing and International Business
The University of Auckland
02.2009 - 11.2013
High School Diploma -
Pakuranga College
02.2004 - 11.2008
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