Summary
Overview
Work History
Education
Skills
Certification
Life Experience
Timeline
Generic

Niko Mihailovic Birchfield

Auckland,AUK

Summary

I am passionate about meeting people and building positive relationships. I lam a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am enthusiastic, optimistic, and provide good energy to the workplace.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cleaner

Dee West
Matakana, Auckland
12.2022 - Current
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Polished furniture to remove dust and dirt buildup.
  • Adhered strictly to safety protocols while performing job duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.

Server

Kaffee Eis
Wellington CBD, Wellington
02.2021 - 12.2021
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided excellent customer service to ensure satisfaction.
  • Scooping gelato with specialised technique
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Waitress

The Lab Eatery
Takapuna, Auckland
11.2018 - 01.2020
  • Tasks as above

Waitress

Vic Road Kitchen
Devonport, Auckland
01.2018 - 06.2018
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Provided accurate change for cash transactions using a cash register system.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Took orders from patrons accurately and efficiently.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Nanny

Wellington based family
Hataiai, Wellington
02.2022 - 12.2022
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Regulated children's schedules to balance rest, learning and play.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Led hands-on activities consistent with child's interests and skills.
  • Monitored the children's playtime to ensure safety and wellbeing.

Retail Worker

Decjuba
Auckland CBD, Auckland
12.2016 - 01.2017
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Helped customers by answering questions and locating merchandise.
  • Placed special orders or called other stores to find desired items.
  • Managed cash register operations using POS system and processed sales and returns.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.

Nanny

Auckland based family
Devonport, Auckland
01.2023 - 06.2023

Tasks as above

Education

Bachelor of Arts - Criminology

Victoria University of Wellington
Wellington
05-2023

High School Diploma -

Takapuna Grammar School
Auckland
12-2019

Skills

  • Complex Problem-Solving
  • Excellent Written and Oral Communication
  • Item Promotion
  • Organised and Tidy
  • Good Team Player
  • Leadership Skills
  • Fast Learner
  • Passionate about Learning
  • Bubbly and Engaging
  • Activity Planning

Certification

  • Current Full New Zealand drivers license

Life Experience

  • Six month experience travelling Europe and South East Asia

Skills learnt from travelling included 

- Meeting new people and forming new relationships every few days

- Organising and booking accomodation and transport 

- Observing and experiencing many different cultures 

Unpaid experiences while travelling:

Aupair abroad in Lake Como, Italy (June 2023 - August 2023)

  • Tutored children in English to boost educational performance and conversational skills.
  • Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
  • Developed knowledge and appreciation of a different culture

Volunteer Hostel Representative in Pai, Thailand (November 2023 - December 2023)

  • Arranged tours and taxis for guests.
  • Assisted with luggage storage and retrieval for departing and arriving guests.
  • Organized group activities such as movie nights, barbecues, pub crawls.
  • Welcomed customers to property and offered immediate assistance with needs.
  • Ensured guests were enjoying their stay by building a relationship with them

Timeline

Nanny

Auckland based family
01.2023 - 06.2023

Cleaner

Dee West
12.2022 - Current

Nanny

Wellington based family
02.2022 - 12.2022

Server

Kaffee Eis
02.2021 - 12.2021

Waitress

The Lab Eatery
11.2018 - 01.2020

Waitress

Vic Road Kitchen
01.2018 - 06.2018

Retail Worker

Decjuba
12.2016 - 01.2017

Bachelor of Arts - Criminology

Victoria University of Wellington

High School Diploma -

Takapuna Grammar School
Niko Mihailovic Birchfield