Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
GeneralManager

Niko Williams

Auckland,Auckland

Summary

Enthusiastic and customer-focused professional with extensive experience in front-of-house operations, adept at flexibly transitioning between roles to ensure smooth service. Known for a positive and upbeat approach, I am committed to delivering exceptional customer experiences by leveraging my strong interpersonal skills, multitasking abilities, and time management expertise. With a passion for service excellence, I consistently address concerns effectively and strive to improve customer satisfaction, ensuring memorable and positive outcomes for every interaction.

Overview

2
2
years of professional experience

Work History

Front of House Employee

The Coffee Club
Auckland, Botany Town Center
11.2022 - 07.2023
  • Greeted customers, provided friendly service
  • Maintained dining area cleanliness, cleared tables, wiped surfaces
  • Organized menus, ensured proper table stocking
  • Communicated orders to kitchen staff accurately and promptly
  • Resolved customer complaints/issues professionally
  • Worked effectively in fast-paced environments.

Home Remodeler

Volunteer work for Parents
Auckland, Auckland
04.2021 - 01.2023
  • Demolished walls, floors, ceilings for new construction
  • Measured and cut materials to fit remodeling dimensions
  • Removed old fixtures (sinks, toilets, bathtubs) for replacement
  • Applied sealants around windows, doors to prevent air leakage
  • Laid tile flooring, backsplashes in kitchens, bathrooms
    Painted interior walls using quality paints

Education

NCEA Level 1 & 2 - Business Administration And Management

Ormiston Senior College
07-2024

Skills

  • Team Collaboration
  • Order Taking
  • Strong Work Ethic
  • Customer Support
  • Operational Efficiency
  • Time Management Skills
  • Product and Service Sales
  • Hospitality and Accommodation

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balancePersonal development programs

Timeline

Front of House Employee

The Coffee Club
11.2022 - 07.2023

Home Remodeler

Volunteer work for Parents
04.2021 - 01.2023

NCEA Level 1 & 2 - Business Administration And Management

Ormiston Senior College
Niko Williams