Nikul Italiya
Paihia,NTL
Summary
Adept at enhancing telecom systems' reliability and performance, my tenure at Tejas Communication showcased my proficiency in fiber optic splicing and superior customer service. Leveraging skills in troubleshooting and relationship management, I consistently improved network efficiency and customer satisfaction, embodying a proactive approach to both technical challenges and client interactions.
Overview
7
7
years of professional experience
Work History
Telecommunications Technician
Fibre Experts Limited
07.2023 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Fiber Optic Technician
Tejas Communication
01.2021 - 02.2023
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Security Officer
RAKSHAK INTELLIGENCE SECURITY PVT. LTD.
09.2017 - 10.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
High School -
JB DIAMOND HIGH SCHOOL
Surat 06.2016
Skills
- Troubleshooting and resolution
- Wireless Networking
- Safety practices
- Telecom Infrastructure
- Data cabling installation
- Installation and maintenance
- Safety awareness
- Fiber Optic Splicing
- General security
- Incident Reporting
- Report Writing
- Physical Fitness
- Relationship building and management
- CCTV Surveillance
- Superior customer service
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Telecommunications Technician
Fibre Experts Limited
07.2023 - Current
Fiber Optic Technician
Tejas Communication
01.2021 - 02.2023
Security Officer
RAKSHAK INTELLIGENCE SECURITY PVT. LTD.
09.2017 - 10.2020
High School -
JB DIAMOND HIGH SCHOOL
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