Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Niloofar Khodadadibiroon

Wellington

Summary

Proven ability to excel in diverse roles, including teaching, help desk support, and hospitality. Possessing strong interpersonal and communication skills, adept at building rapport and delivering exceptional customer service. Demonstrated expertise in problem-solving, adaptability, and a commitment to exceeding expectations.

Overview

12
12
years of professional experience

Work History

Sandwich Artist

Subway
11.2023 - Current
  • Greeted and assisted customers in a friendly and efficient manner, ensuring a positive dining experience.
  • Prepared and assembled sandwiches according to Subway's standards and customer preferences.
  • Adhered to food safety and hygiene guidelines to guarantee the quality and safety of food products.
  • Collaborated with team members to streamline workflow, especially during peak hours.
  • Contributed to a positive team environment by communicating effectively and assisting colleagues as needed.
  • Monitored and maintained inventory levels of ingredients.
  • Assisted in training new team members on Subway procedures, customer service, and food safety guidelines.
  • Shared knowledge and experience to contribute to the development of a skilled and cohesive team.

Kitchen Assistant

Chipmunks
09.2023 - 11.2023
  • Prepare menu items, following recipes.
  • Operate kitchen equipment, such as stoves, grills, and fryers.
  • Maintain cleanliness and organization in the food preparation area.
  • Preparation ingredients, including chopping, cutting, and slicing.
  • Creatively decorated fruit platters for birthday parties.
  • Ensure fruit is fresh and cut to precise standards.
  • Collaborate with kitchen staff to ensure timely plating and service.
  • Assist in the preparation and packaging of catering orders.
  • Participate in post-event cleanup and equipment return.
  • Clean and sanitize kitchen equipment, utensils, and surfaces to meet hygiene standards.
  • Manage trash disposal and recycling processes.

Help Desk Technician

Tunnel Sadd Ariana Company
05.2013 - 06.2023
  • Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problem solving.
  • Provided end-user troubleshooting and desktop support.
  • Collaborated with cross-functional teams for seamless integration of IT services throughout the company.
  • Responded to support requests from end-users and patiently walked individuals through troubleshooting tasks.
  • Maintained organized records of support activities and solutions.
  • Collaborated with cross-functional teams to enhance IT solutions.
  • Installation and setup of Windows operating system and all software.


School Teacher

Meshkat Middle School
09.2012 - 04.2013
  • Creating engaging lesson plans and activities that cater to different learning styles.
  • Teaching students the fundamentals of computer science.
  • Introducing students to various software applications such as ICDL.
  • Teaching students how to use technology responsibly and ethically.
  • Creating and administering assessments to measure student progress and understanding.
  • Collaborating with school administrators and support staff to ensure the success of the computer science program.

Education

Master of Science - Information Technology

Whitireia-Weltec
Wellington
04.2001 -

Bachelor of Science - Information Technology

Islamic Azad University-Central Tehran Branch
Tehran
04.2001 -

Skills

    Multi-Tasking

    Positive Attitude

    Physical Stamina

    Team Collaboration

    Adaptability

    Friendly and Helpful

    Critical Thinking

    Decision-Making

    Interpersonal and Social Skills

References

References available upon request.

Timeline

Sandwich Artist

Subway
11.2023 - Current

Kitchen Assistant

Chipmunks
09.2023 - 11.2023

Help Desk Technician

Tunnel Sadd Ariana Company
05.2013 - 06.2023

School Teacher

Meshkat Middle School
09.2012 - 04.2013

Master of Science - Information Technology

Whitireia-Weltec
04.2001 -

Bachelor of Science - Information Technology

Islamic Azad University-Central Tehran Branch
04.2001 -

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Niloofar Khodadadibiroon