Nina Daehn
Hamburg
Summary
I’m a 23 year old Women, looking for a job.
I’m an open minded and strong woman from Germany. I am flexible and working under pressure is no problem for me. I would like to learn new skills.
I am able to start working immediately and I am available seven days a week, 24/7.
I am on a working holiday visa that is due to expire in April 2025.
Overview
7
7
years of professional experience
Work History
Sales Assistant
H&M Hennes & Mauritz
Hamburg
08.2023 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Bar Staff Member
Aramark
Hamburg
07.2022 - 03.2024
- Collaborated with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Improved workflow efficiency by maintaining a well-organized work station with necessary supplies and equipment.
- Maintained a clean and organized bar area for an enjoyable customer experience.
Security Assistant
Pütz Security
Hamburg
07.2017 - 03.2024
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
Barista
Palmen Café
Hasloh
09.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Restaurant Waiter
Steak House
Hamburg
06.2022 - 08.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
German Higher School Certificate - Pedagogy And Psychology
Anna-Warburg-Schule
Hamburg07.2023
Skills
- Complex Problem-Solving
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
- Creative Thinking
Timeline
Barista
Palmen Café
09.2023 - 10.2023
Sales Assistant
H&M Hennes & Mauritz
08.2023 - 03.2024
Bar Staff Member
Aramark
07.2022 - 03.2024
Restaurant Waiter
Steak House
06.2022 - 08.2022
Security Assistant
Pütz Security
07.2017 - 03.2024
German Higher School Certificate - Pedagogy And Psychology
Anna-Warburg-Schule