NING QI
Auckland,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over 5+ years experience in B2B and B2C sales and marketing industry. Knowledgeable Insurance Consultant promoting more than 1+years' expertise successfully working for organizations in the insurance market.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Insurance Consultant (Bank Partner)
IAG NZ
02.2023 - Current
- Developed client-specific insurance plans tailored to individual needs and preferences.
- Conducted comprehensive reviews of existing policies, making recommendations for improvement or changes.
- Analyzed clients' financial positions, liabilities and assets to determine appropriate coverage levels.
- Provide product knowledge & quote of different type of insurance policy(Motor vehicle, property, contents, Pleasure-craft, motorcycle etc).
- Negotiated with carriers on behalf of clients to secure competitive rates and terms.
- Prepared presentations for prospective customers demonstrating the benefits of specific products or services.
- Monitored renewal dates to ensure that policies are updated as required.
- Established partnerships with other organizations that would bring value back into the company .
- Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.
Telesales Representatives (Call Center)
Mission Ltd
East Tamaki
06.2022 - 02.2023
- Assisted customers with product inquiries, orders, returns, and complaints via phone calls.
- Solicited feedback from customers on products and services for improvement purposes.
- Provided accurate product information such as features, pricing, availability..
- Researched accounts to identify key decision makers for sales campaigns.
- Conducted outbound calls to existing clients to promote company's products and services.
- Ensured all customer interactions were handled in a professional manner at all times.
Sales Assistant (Casual & Part-time)
Michael Hill NZ
Manukau City Centre
09.2022 - 01.2023
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
Sales Representative
GMP Pharmaceutical NZ
01.2022 - 04.2022
- Develop positive relationships with new and existing customers, leading to increased sales opportunities.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Collaborated with other departments such as marketing, finance, logistics.
Sales & Marketing Coordinator Part-Time
All Green LTD (Subsidiary of GMP Pharmaceutical NZ)
11.2020 - 01.2022
- Analyze consumer behaviors and market trends to generate new businesses by reaching out to prospective clients via e-mail and telemarketing.
- Developed and implemented sales strategies to increase market share.
- Coordinated with the marketing team to ensure brand consistency in all campaigns.
- Conducted market research to identify potential customers and their needs.
- Assisted in product development by providing input on customer preferences.
- Maintained relationships with clients through email campaigns, phone calls, and meetings.
Retail Sales Representative
NZH Health & Beauty LTD
11.2019 - 10.2020
- Drove sales by successfully employing strategies such as upselling and cross-selling
- Utilizing trust and success with existing and new clients.
Retail Sales Representative
New Zealand Healthcare LTD
03.2018 - 11.2019
- Placed orders and answered customer's questions in-person, through email and over phone to maximize customer service
- Contacted new and existing customers to outline benefits of products.
Education
NZ Certificate in English (NZCEL Level 4)
NorthTec
Auckland, NZLevel 7 Bachelor of Applied Management in Sales & Marketing -
Manukau Institute of Technology
Level 5 Diploma of Applied Management -
Manukau institute of Technology
NZ Certificate in English (NZCEL Level 3)
Manukau Institute Of Technology
Auckland, NZSkills
- B2B and B2C Sales
- Excellent Customer Service
- Fluent Mandarin & English speaker
- Sales & Marketing
- Team player
- Adaptable & Coachable
- Insurance background
- Policy analysis
Certification
- Underwriting Level E Authority Licenses of Motor Vehicle, Pleasurecraft, Home, Contents, Restriction Zone -IAG
Languages
- English - Full Professional
- Mandarin - Native/ Bilingual
Reference
- Name: Bree Collins Mobile: 02102205440 Email: bree.collins@iag.co.nz
- Name: Erica Deng Mobile: 021520916 Email: fanji.deng@gmail.com
Timeline
Personal Insurance Consultant (Bank Partner)
IAG NZ
02.2023 - Current
Sales Assistant (Casual & Part-time)
Michael Hill NZ
09.2022 - 01.2023
Telesales Representatives (Call Center)
Mission Ltd
06.2022 - 02.2023
Sales Representative
GMP Pharmaceutical NZ
01.2022 - 04.2022
Sales & Marketing Coordinator Part-Time
All Green LTD (Subsidiary of GMP Pharmaceutical NZ)
11.2020 - 01.2022
Retail Sales Representative
NZH Health & Beauty LTD
11.2019 - 10.2020
Retail Sales Representative
New Zealand Healthcare LTD
03.2018 - 11.2019
NZ Certificate in English (NZCEL Level 4)
NorthTec
Level 7 Bachelor of Applied Management in Sales & Marketing -
Manukau Institute of Technology
Level 5 Diploma of Applied Management -
Manukau institute of Technology
NZ Certificate in English (NZCEL Level 3)
Manukau Institute Of Technology
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