Organized, maintained and updated information in computer databases.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cashier & Customer Service Representative
Land Transport Authority
02.2011 - 01.2013
Operated cash register performing cash, card and check transactions to complete customer purchases with excellent accuracy levels.
Helped customers navigate applications for drivers licenses to deliver best-in-class experiences.
Used POS system to enter orders, process payments and issue receipts.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Assisted customers with returns, refunds and resolving transaction issues.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Learned duties for various positions and provided backup at key times.
Assistant Computer Tutor
Savaii Computer Training Centre
02.2001 - 03.2003
Assisted in the development of customized lesson plans for individual students, resulting in improved understanding and application of computer concepts.
Facilitated small group and one-on-one tutoring sessions focusing on key computing subjects.
Monitored student progress and provided feedback and support.
Conducted review sessions to help students prepare for tests.
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Promoted digital literacy among students by incorporating relevant online resources into lesson plans and activities.
Issued reports updating students and teachers on student progress.