Niracha Wongmahachaikul
Gosford (Relocating To Sydney),Nsw
Summary
Energetic, compassionate and results-driven professional with a proven track record at The Zenith River Kwai and Once Again Asian Eatery, excelling in guest interaction and safe food handling. Skilled in creating an unforgettable experience for each and every guest in both Hotels and restaurants, team leadership and delivering quality customer service, I have significantly contributed to enhancing customer satisfaction and retention in all my previous positions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sushi Chef
Tokyo Sushi Erina Fair
Erina Fair NSW
02.2024 - Current
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
Lead Waitress
Once Again Asian Eatery
Terrigal NSW
08.2023 - Current
- Handled cash transactions accurately and responsibly when required.
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall dining experience.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
Tomato Picker
Donmore Farm
Bowen, QLD
03.2023 - 08.2023
- Worked fast to meet assigned daily picking quotas.
- Worked as part of a team.
Guest Service Agent
The Zenith River Kwai Hotel
Kanchanaburi
02.2022 - 01.2023
- Collected room deposits, fees, and payments.
- Maximized revenue by upselling room upgrades and additional services.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
- Developed strong relationships with repeat customers, fostering loyalty and return visits.
Guest Service Agent
Holiday Inn Hotel Bangkok
Bangkok
01.2021 - 02.2022
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
- Maximized revenue by upselling room upgrades and additional services.
- Handled cash transactions accurately, balancing daily reports at the end of each shift.
Education
Bachelor Of Hotel Management - Hotel Management
Suansunandha Rajabhat University
Bangkok06.2020
Skills
- Guest Interaction
- Effective Communication
- Company standards knowledge
- Stock Rotation
- Safe Food Handling
- Cleaning and sanitation
- Quality Control
- Order Management
- Team Leadership
- Staff Supervision and Coordination
- Quality Assurance
- Customer Retention
- Quality Customer Service
Certification
Can operate EPOS systems
Have RSA
Currently training for RCG
Additional Information
An honest, hard worker who works relentlessly to keep customers happy.
I always try my best in whatever task I am undertaking as I am a firm believer in a larger skill set.
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Sushi Chef
Tokyo Sushi Erina Fair
02.2024 - Current
Lead Waitress
Once Again Asian Eatery
08.2023 - Current
Tomato Picker
Donmore Farm
03.2023 - 08.2023
Guest Service Agent
The Zenith River Kwai Hotel
02.2022 - 01.2023
Guest Service Agent
Holiday Inn Hotel Bangkok
01.2021 - 02.2022
Bachelor Of Hotel Management - Hotel Management
Suansunandha Rajabhat University