Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nirali Patel

Flatbush,Auckland.

Summary

Enthusiastic Qualified early childhood teacher with strong play-based philosophy. Experienced in multicultural and anti-bias education as well as inclusive, multi-age groupings. Expertly managed infant room (1:4 ratio) toddlers room (1:10 ratio) and preschool (3-5 age group) classrooms (1:10 ratio) as part of a teaching team. Supervisor and mentor of assistant teachers and teacher aides. I have first aid certification.

Overview

11
11
years of professional experience

Work History

ECE Teacher

Piccolo Park
Botony, Auckland
04.2023 - Current
  • Managing toddlers room (age 3-4 years)
  • Responsible for programme planning
  • Worked in infants , toddlers and mixed age group.
    Integrating strands, goals and outcome of Te Whariki and create a learning environment that is enriched with pedagogies and child development.
  • Observing and documenting each child's progress and behavior to inform individualized learning plans and communicate effectively with parents and caregivers about their child's development.
  • Supporting toddlers in developing social skills such as sharing, cooperation, and empathy, as well as helping them manage their emotions and build self-confidence.
  • Meeting toddlers' basic needs such as feeding, diapering, and comforting, while also fostering their independence and self-help skills
  • Ensuring compliance with health and safety regulations, including maintaining cleanliness, hygiene practices, and supervising toddlers to prevent accidents and injuries.

Reliving Teacher

Aroha consultancy
, Auckland
02.2023 - 04.2023
  • Performing all ECE teacher Task as a Relieving teacher during my transition to full time job.

Qualified ECE Teacher

Little Buddies Learning Centre
Mount Roskill, Auckland
11.2021 - 02.2023
  • Worked in infants , toddlers and mixed age group.
  • Integrating strands, goals and outcome of Te Whariki and create a learning environment that is enriched with pedagogies and child development.
  • Implemented TIKANGA PROTOCOLS and positive reinforcement into daily routines.
  • Respecting the bicultural heritage of New Zealand and implementing Te Ao Maori through range of purpose.
  • Read stories to children and organizing interesting activities, painting, drawing and crafts.
  • Observed children for signs of illness, injury, - (maintain illeness register), emotional disturbance, learning disorders and speech problems.
  • Collaborated with parents to develop and maintain strong relationship, adopting a whanaungatanga approach by encouraging positive relationships with whänau and their participation within the early childhood service.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being | Mana atua.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Incorporated music and art activities to encourage creativity and expression.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes through using range of strategies.

Business Development Manager

Setmik Air Ltd
Sandringham, Auckland
09.2021 - 05.2022
  • Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Resolved customer complaints regarding sales and service.
  • Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
  • Full time and Part time role.

Customer Service Representative

Noel Leeming
Sandringham, Auckland
08.2020 - 09.2021
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers to resolve service and billing issues.
  • Upheld quality control policies and procedures to increase customer satisfaction.

HR Manager

Conversion Media Private Limited
Ahmedabad, Gujarat
01.2013 - 06.2018
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Managed employee disputes by employing conflict resolution techniques.
  • Leveraged cost-effective digital systems to manage payroll and benefit programs.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.

Education

Graduate Diploma in Teaching(Early Childhood) - ECE

ICL Graduate Business School
Auckland
06.2021

Post-Graduate Diploma in Applied Management - Business

Otago Polytechnic
Auckland
08.2019

B.Com - Business Administration And Management

Gujarat University
Ahmedabad
04.2010

Skills

  • Relationship Building
  • Collaborative and Team-Oriented
  • Play-Based Learning
  • Communicating with Parents and Teachers
  • Computer Proficiency
  • Activity Demonstrations
  • Creating a Safe Learning Environment
  • Arts and Crafts
  • Problem Solving
  • Curriculum Planning
  • Behavioral Modeling

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual
Punjabi
Limited

Timeline

ECE Teacher

Piccolo Park
04.2023 - Current

Reliving Teacher

Aroha consultancy
02.2023 - 04.2023

Qualified ECE Teacher

Little Buddies Learning Centre
11.2021 - 02.2023

Business Development Manager

Setmik Air Ltd
09.2021 - 05.2022

Customer Service Representative

Noel Leeming
08.2020 - 09.2021

HR Manager

Conversion Media Private Limited
01.2013 - 06.2018

Graduate Diploma in Teaching(Early Childhood) - ECE

ICL Graduate Business School

Post-Graduate Diploma in Applied Management - Business

Otago Polytechnic

B.Com - Business Administration And Management

Gujarat University
Nirali Patel