NISHANT DAHAL
Security Officer
AUCKLAND
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
8
8
years of professional experience
1
1
Language
Work History
Retail Security Officer
Allied Security
02.2025 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
- Enhanced store security by conducting regular patrols and monitoring CCTV systems.
- Acted as a liaison between retail staff and local law enforcement agencies, fostering strong working relationships that improved overall security.
- Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
Client Advisor
VYRA
02.2018 - 03.2019
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
- Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Maintained up-to-date knowledge of regulatory changes, ensuring compliance in all advisory activities.
Sales Associate
SOLTI Jewelers
04.2017 - 01.2018
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Diploma in Networking Level 6 - Information Technology
Whitecliff Campus
Auckland New Zealand 04.2001 -
Skills
CCTV monitoring
Order processing
Client account management
Client service
Sales strategies
Cash handling
Product recommendations
Investigation techniques
Access control
Listening skills
Timeline
Retail Security Officer
Allied Security
02.2025 - Current
Client Advisor
VYRA
02.2018 - 03.2019
Sales Associate
SOLTI Jewelers
04.2017 - 01.2018
Diploma in Networking Level 6 - Information Technology
Whitecliff Campus
04.2001 -
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