Babysitter
Family Members
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Diana Mata
Auckland,AKL
Summary
I am always ready and willing to assist everyone around with any task given. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Work History
Caregiver
Family Members
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting a patient's personal space.
Cooking Assistant
Family Members
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
- Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
- Maintained a clean and organized kitchen workspace to ensure efficient meal preparation and service.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Chef Assistant
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Customer Service Cashier
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Met customer service goals and exceeded customer expectations.
Coffee Shop Worker
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
Computer
- Managed multiple projects concurrently while meeting established deadlines for course materials development and delivery.
- Improved computer skills of students by delivering engaging and interactive training sessions.
- Developed strong relationships with clients through consistent communication and responsiveness to their concerns.
- Enhanced student understanding of complex topics by using real-world examples and case studies.
- Created positive learning environment by fostering open communication and encouraging questions from participants.
Education
Hospitality And Tourism Management - Hospitality, Cooking, Chef, Tourism
University of Samoa
Samoa 12.2022
Certificate - Art, History, Geography, Math And English, Samoa
Anna 2 College
Samoa 12.2019
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Managing routines
- Housekeeping
- Homework Assistance
- Infant care experience (family)
- Meal Preparation
- Computer Use
- Customer Service skills (excellent)
- Communication skills, spoken and written (excellent)
- Health and safety policies within office (excellent)
cooking
I love helping families with food preparation especially when I came from a big extended family.
This is also the reason why i study Hospitality and tourism.
I was a big with my family as well when it comes in looking after kids or children (babysitting) which gave me the experience.
I also love my religion and beliefs as a Christianity (to connect with god)
Timeline
Babysitter
Family Members
Caregiver
Family Members
Cooking Assistant
Family Members
Chef Assistant
Customer Service Cashier
Coffee Shop Worker
Computer
Hospitality And Tourism Management - Hospitality, Cooking, Chef, Tourism
University of Samoa
Certificate - Art, History, Geography, Math And English, Samoa
Anna 2 College
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