NISHESH CHAUDHARY
Taupo,WKO
Summary
Dynamic professional with a proven track record at Sacred Grounds Coffee Roasting Company, enhancing coffee flavor profiles and expanding product offerings. Excelled in quality control analysis and problem-solving, significantly improving customer satisfaction. Skilled in team leadership and professional communication, adept at driving product innovation and operational efficiency.
Overview
7
7
years of professional experience
Work History
Coffee Roaster /Coffee Service Technician
Sacred Grounds Coffee Roasting Company
05.2022 - Current
- Enhanced coffee flavor profiles by implementing precise roasting techniques and adjusting roast levels.
- Performed troubleshooting, preventive maintenance and sanitation procedures.
- Assisted in the development of new blends, contributing to product innovation and expanding company offerings.
- Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
Restaurant Supervisor /Duty Manager
Dixie Browns L.T.D.
10.2018 - 03.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Trained and mentored staff to meet and exceed high quality standards.
- Enhanced team performance with regular evaluations and constructive feedback.
Duty Manager/ Head Barista
Betsia Chargrill & Kebab
10.2017 - 11.2018
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Assisted in development of marketing materials and campaigns to use for promotions and advertising.
Education
National Diploma In Hospitality Management - Hospitality Management
Aspire 2 International
25 Federal Street,Auckland,CBD 02.2018
Skills
- Temperature Control
- Quality Control Analysis
- Food Safety Compliance
- Production Scheduling
- Professionalism
- Product Testing
- Written Communication
- Organizational Skills
- Problem-solving aptitude
- Attention to Detail
Timeline
Coffee Roaster /Coffee Service Technician
Sacred Grounds Coffee Roasting Company
05.2022 - Current
Restaurant Supervisor /Duty Manager
Dixie Browns L.T.D.
10.2018 - 03.2022
Duty Manager/ Head Barista
Betsia Chargrill & Kebab
10.2017 - 11.2018
National Diploma In Hospitality Management - Hospitality Management
Aspire 2 International
Similar Profiles
Emilee IceEmilee Ice
Server / Hostess at Sacred Grounds Reclaimed Coffee ShopServer / Hostess at Sacred Grounds Reclaimed Coffee Shop
Kaitlyn CollingsKaitlyn Collings
Supervisor at Santa Cruz Coffee Roasting CompanySupervisor at Santa Cruz Coffee Roasting Company
Michelle ArvizuMichelle Arvizu
Assistant Manager at Caffe Vita Coffee Roasting CompanyAssistant Manager at Caffe Vita Coffee Roasting Company