Nishika Gurung
Auckland,AUK
Summary
Focused and reliable restaurant server bringing high enthusiasm and extensive knowledge of food safety practices.
Proven history of excellent customer service and conflict resolution skills.
Dedicated to accuracy and streamlining systems for productive work.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Butter Chicken Factory (Indian Cuisine)
129A Karangahape Road, Auckland CBD, Auckland 1010
10.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Room Attendant
Park Hyatt Hotel
99 Halsey Street, Auckland CBD, Auckland 1010
04.2023 - 09.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restaurant Server
Everest Dine (Nepalese Cuisine)
193 Parnell Road, Parnell, Auckland 1052
12.2022 - 03.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
High School Diploma -
ACTs (Auckland College of Tertiary Studies)
3 City Road, Grafton, Auckland 101006.2024
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- POS System Operation
- Exceptional communication
Languages
English
Limited Working
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
Restaurant Server
Butter Chicken Factory (Indian Cuisine)
10.2023 - Current
Room Attendant
Park Hyatt Hotel
04.2023 - 09.2023
Restaurant Server
Everest Dine (Nepalese Cuisine)
12.2022 - 03.2023
High School Diploma -
ACTs (Auckland College of Tertiary Studies)