Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nishika Gurung

Auckland,AUK

Summary

Focused and reliable restaurant server bringing high enthusiasm and extensive knowledge of food safety practices.

Proven history of excellent customer service and conflict resolution skills.

Dedicated to accuracy and streamlining systems for productive work.

Overview

1
1
year of professional experience

Work History

Restaurant Server

Butter Chicken Factory (Indian Cuisine)
10.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Room Attendant

Park Hyatt Hotel
04.2023 - 09.2023
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Restaurant Server

Everest Dine (Nepalese Cuisine)
12.2022 - 03.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

Education

High School Diploma -

ACTs (Auckland College of Tertiary Studies)
3 City Road, Grafton, Auckland 1010
06.2024

Skills

  • Customer Satisfaction
  • Order Taking
  • Organization
  • Guest service
  • POS System Operation
  • Exceptional communication

Languages

English
Limited Working
Nepali
Native or Bilingual
Hindi
Limited Working

Timeline

Restaurant Server

Butter Chicken Factory (Indian Cuisine)
10.2023 - Current

Room Attendant

Park Hyatt Hotel
04.2023 - 09.2023

Restaurant Server

Everest Dine (Nepalese Cuisine)
12.2022 - 03.2023

High School Diploma -

ACTs (Auckland College of Tertiary Studies)
Nishika Gurung