Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nissa Andreassen-Gee

Rolleston

Summary

I am a dedicated stylist that specialize in Balayage, Fashion Colours and customer service. I enjoy helping staff reach their goals and encourage them to do their best.

I am personable and organized with keen understanding of salon operations and client satisfaction. I possesses solid skills in staff coordination and customer service. I aim to drive business growth and enhance client experiences through effective management and support.

Overview

14
14
years of professional experience

Work History

Salon Manager

SynergyHair
03.2020 - 08.2024
  • Full time Creative stylist on the floor.
  • Trained apprentice's ranging from year 1 to sitting trade qualification.
  • Trained Retail staff on product knowledge and Kitomba processes.
  • Held training classes for senior stylists to assist with up skilling in Balayage.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Organizing stock displays, promotions and staff incentives.

Stylist

SynergyHair
10.2012 - 03.2020
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.

Cleaner

Sharmin Property Services
07.2011 - 10.2012
  • Cleaned Office buildings.

Salon Assistant

Darfield Hair Boutique
03.2010 - 10.2012

Education

Trade Cert - Hairdressing

Ara Institute of Canterbury
Christchurch, New Zealand, NZ
11-2017

HairDressing

Avonmore Tertiary Institute
Christchurch, NZ
12-2012

NCEA Level 1 & 2 -

Darfield High School
Darfield, NZ
01-2011

Skills

  • Specialize in Balayage, Bright Fashion Colours and Blondes
  • Bouncy Blow waves, curls and Braids
  • Customer service
  • Employee development
  • Training Staff
  • Organizing and running appointment book

Interests

I am a proud mum to a 4month old boy

Days off are spent with family and friends

Before having our son my husband and I enjoyed going camping and fishing with friends when we got the chance to

I enjoy baking and cake decorating

When i get any spare downtime i enjoy getting stuck into a good book

Timeline

Salon Manager

SynergyHair
03.2020 - 08.2024

Stylist

SynergyHair
10.2012 - 03.2020

Cleaner

Sharmin Property Services
07.2011 - 10.2012

Salon Assistant

Darfield Hair Boutique
03.2010 - 10.2012

Trade Cert - Hairdressing

Ara Institute of Canterbury

HairDressing

Avonmore Tertiary Institute

NCEA Level 1 & 2 -

Darfield High School

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Nissa Andreassen-Gee