Nitesh Patel
Auckland,AUK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Bose Service Technician
ET Electronics
02.2022 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Improved customer satisfaction by quickly diagnosing and repairing electronic devices with precision.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed, configured and upgraded computer systems and peripherals to perform better and minimize security threats.
- Enhanced workflow efficiency by maintaining an organized workspace and keeping track of all tools and parts.
Engineering Storeman
New Zealand Starch
11.2020 - 01.2022
- Ensured timely availability of critical spare parts by closely monitoring stock levels and promptly placing orders with suppliers.
- Collaborated with engineers to understand their requirements, enabling accurate procurement and allocation of necessary tools and equipment.
- Simplified record-keeping through digitization of manual documents into a centralized database accessible across relevant departments.
- Assisted engineers in sourcing specialized tools or equipment unavailable within the store through external vendors or suppliers as needed for specific projects.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Longlife Nightfill Assistant
Countdown Auckland City
11.2019 - 09.2020
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Assisted in maintaining inventory levels by accurately recording and reporting stock discrepancies.
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Provided backup support to other departments as needed, demonstrating versatility and teamwork capabilities.
Sales Representative
Paradice Ice Skating
06.2019 - 07.2019
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Education
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Auckland University of Technology
Auckland, NZ11.2022
NCEA -
Mount Roskill Grammar School
11.2016
Skills
- Computer Programming (C/C/Ladder Logic)
- Computer Hardware and Computer-Aided Design (SolidWorks, Fusion360 and Creo)
- Intermediate PCB Design
- 3D Printing and Design
- Proficient with soldering
- Project Coordination
- Office Administration
- Data Entry
- Verbal and Written Communication
- Engineering equipment familiarity
- Computer literacy
- Preventive Maintenance
- Equipment Troubleshooting
Volunteer Experience
- Design Specialist of EWB Project, Design multiple variants and concepts to suit Stakeholder Requirements better and improve cost-effectiveness.
- Sound Technician, Controlling, Skirting, lighting and sound design for school events and maintaining equipment and service older equipment.
References
Mike Tribble, ET Electronics Senior Technician, 021 958 030, mike@etelectronics.co.nz
Hobbies and Interests
- Have an interest in computer hardware development.
- Have an interest in computer coding.
- Have an interest in Building Automation.
- Interest in Automotive Development.
- Interest in Audio and Visual design.
Languages
Gujarati
Limited Working
English
Native or Bilingual
Hindi
Limited Working
Timeline
Bose Service Technician
ET Electronics
02.2022 - Current
Engineering Storeman
New Zealand Starch
11.2020 - 01.2022
Longlife Nightfill Assistant
Countdown Auckland City
11.2019 - 09.2020
Sales Representative
Paradice Ice Skating
06.2019 - 07.2019
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Auckland University of Technology
NCEA -
Mount Roskill Grammar School
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