Nitesh Patel
Christchurch
Summary
Dynamic retail sales associate with proven expertise at B and P Patel Partnership Ltd, excelling in customer service and teamwork. Skilled in cash handling and problem-solving, I enhanced shopping experiences and trained new staff, contributing to a collaborative environment that consistently met sales targets. Fluent in English, Hindi, and Gujarati.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
B and P Patel Partneship Ltd
09.2023 - Current
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Collaborated with team members to maintain organized merchandise displays and inventory levels.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Assisted in training new staff on product knowledge and sales techniques.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Wrapped, boxed and weighed bakery department products.
Manufacturing Operator
Guffic Life Science Pvt Ltd
02.2020 - 08.2023
- Operated and maintained production machinery to ensure efficient manufacturing processes.
- Conducted quality inspections on finished products to uphold company standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Implemented safety protocols to ensure compliance with industry regulations.
- Troubleshot equipment malfunctions, coordinating maintenance efforts for timely repairs.
- Operated machining equipment safely with team of operators.
- Reviewed production schedules and streamlined processes.
- Collaborated with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Laser Operator
Hilti Mfg India Pvt Ltd
12.2014 - 08.2019
- Operated laser cutting machinery following safety protocols and standard operating procedures.
- Assisted in setup and calibration of laser equipment for precision cutting tasks.
- Learned to interpret technical drawings and specifications for accurate production output.
- Maintained cleanliness and organization of work area to promote operational efficiency.
- Uploaded proper program from machine control and established optimal laser cutting conditions.
- Moved steel plates, laser cut items and scrap metal using safe lifting practices.
- Located proper tooling, checked heights and adjusted settings.
Education
Industrial Training Institute - Industrial Engineering
Industrial Training Institute
India07-2013
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Retail sales
- Store opening and closing
- Truck unloading
- Verbal and written communication
- Loss prevention
- FLUENT IN [ ENGLISH , HINDI , GUJARATI ]
Languages
English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Retail Sales Associate
B and P Patel Partneship Ltd
09.2023 - Current
Manufacturing Operator
Guffic Life Science Pvt Ltd
02.2020 - 08.2023
Laser Operator
Hilti Mfg India Pvt Ltd
12.2014 - 08.2019
Industrial Training Institute - Industrial Engineering
Industrial Training Institute
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