Niteshkumar Patel
Auckland
Summary
Experience of more than 9 years with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in organizations presentation. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.
Overview
15
15
years of professional experience
Work History
Store Manager
Burger Fuel
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
- Participated in varied SharePoint support activities.
- Investigated and resolved variances in digital and physical records to promote record integrity.
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Attending Weekly Managers Meeting and Conducting Shift managers and team meeting to discuss goals and provide a plan to achieve goals and targets.
Retail Store Manager
Pakuranga Pizza Delivery Co. Ltd.
11.2017 - 10.2023
- Managing store organization, maintenance and purchasing functions.
- Training team members in successful strategies to meet operational and sales targets.
- Resolving customer service issues promptly.
Retail Store Supervisor
Pizza Club Central
11.2014 - 09.2017
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Answered product questions and assisted customers in selection and checkout.
- Determined layout of store merchandise for visual appeal to consumers.
- Trained and oriented associates to maximize team performance.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
Accounts Executive
ARAMEX INDIA PVT. LTD.
03.2013 - 12.2013
- Analyzed accounts for delinquencies and other ongoing issues.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
CHEQUE ENCODER—Accounts Handler
KAPOL CO.OP BANK LTD.
07.2012 - 02.2013
- Encoding cheques and clerical work in bank.
Collections Specialist
Unique Solutions
02.2011 - 07.2011
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
- Boosted overall collection efforts through building strong relationships with clients that fostered trust and open communication lines.
Education
DIPLOMA IN BUSINESS LEVEL 7 -
LINGUIS INTERNATIONAL INSTITUTE
AucklandBBA - Accounting And Finance
BRCM COLLEGE OF BUSINESS ADMINISTRATION
IndiaHigh School Diploma - Commerce and Accounting
HIGHER SECONDARY SCHOOL
IndiaSkills
- Accounts Handling
- Participated in varied SharePoint support activities
- Technological Proficiency
- Data Analysis and Critical Thinking
- Operational Efficiency
- Problem-Solving Strengths
- Hiring Management
- Inventory Tracking and Management
- Quality Assurance
- Sales Analysis
- Budgeting and Cost Control
- Performance Monitoring and Evaluation
- Marketing and Advertising
- Accurate Money Handling
- Conducting Team Meetings
Timeline
Store Manager
Burger Fuel
07.2024 - Current
Retail Store Manager
Pakuranga Pizza Delivery Co. Ltd.
11.2017 - 10.2023
Retail Store Supervisor
Pizza Club Central
11.2014 - 09.2017
Accounts Executive
ARAMEX INDIA PVT. LTD.
03.2013 - 12.2013
CHEQUE ENCODER—Accounts Handler
KAPOL CO.OP BANK LTD.
07.2012 - 02.2013
Collections Specialist
Unique Solutions
02.2011 - 07.2011
BBA - Accounting And Finance
BRCM COLLEGE OF BUSINESS ADMINISTRATION
High School Diploma - Commerce and Accounting
HIGHER SECONDARY SCHOOL
DIPLOMA IN BUSINESS LEVEL 7 -
LINGUIS INTERNATIONAL INSTITUTE