Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Hobbies and Interests
Timeline
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Nitika Mahajan

Nitika Mahajan

Wellington,WGN

Summary

With 4+ years of experience working between customers and the organization, building beneficial relationships is what I’m best at. Learning the intricacies of the roles, I make sure I gain maximum knowledge of each company’s products and services. Through my person-centred approach to always have a can to attitude which makes be different from others. I am flexible with team goals, also use my initiative when necessary. I work well under pressure and have a reputation for building strong customer relations.

Overview

9
9
years of professional experience

Work History

ICT Sales Consultant

Spark New Zealand Trading Limited
NZ, New Zealand
02.2021 - 05.2023
  • Assessed customer’s ICT needs by making recommendations and developing effective sales plan within both new and existing accounts, including hardware and service packages
  • Nurtured and maintained existing customer relationships, by regularly following up on emails and calls
  • Met and exceeded monthly sales target identified by upper management and supported all pre-sales activities led by the company
  • Commanded by management for building effective relationships with internal stakeholders
  • Collaborated with the team members to develop sales pipeline reports and dashboard to meet monthly revenue goals.
  • Developed and maintained relationships with clients to increase sales revenue.

Operations Coordinator

New Era Public School
IND, India
04.2018 - 11.2019
  • Coordinated all internal operations
  • Vendor and customer management
  • Collect, analyse, and present data from various sources of management
  • Organized and prioritized work to complete assignments in each time
  • Organize company documents into an upload filing system
  • Installing and configuring computer hardware, software, systems, printers, and scanners
  • Prepare presentations, spreadsheets, and reports
  • Budget tracking and reporting
  • Developing and implementing new policies and processes.

Data Analyst

Awasthi Associates
IND, India
10.2015 - 11.2017
  • Worked with the database to develop reports and analysis
  • Used SQL queries for data storage structures
  • Managing master data of clients, including creation, updates and deletion
  • Monitoring and maintaining computer systems
  • Making accounts for new users
  • Merged data and existing data sets, careful to keep old data sets and documentation
  • Used Excel to make daily reports
  • Reconciliation and audits
  • Communicated effectively with project managers regarding the needs and issues.

Pre-primary Teacher

Kunskapsskolan Gurugram
IND, India
03.2014 - 09.2015
  • Teaching them the basic skills motor, socio emotional, cognitive, numeracy and alphabetic
  • Making comfortable environment for kids to learn and study
  • Involve students in reading
  • Attended seminars of kids and adult psychology
  • Organising the activities designed by team for the kids and upload them on the study portals
  • Created Innovative ideas to make the student learnings

Education

Master of computer applications, NZQA Level 9 -

IND
05.2013

Bachelor of Computer Applications -

IND
04.2010

Skills

  • Windows XP/ VISTA / 8 / 10, Microsoft office (Word, Excel, Power Point / Office 365)
  • Basic Software / Hardware installation and troubleshooting
  • SQL / Database, HTML
  • Familiarity with Phone technology IOS / Android
  • Communication apps (Outlook, Skype, Zoom, Teams)
  • CRM (Salesforce, telly) / office, ICMS
  • Communication
  • Problem Solving, Logical and Critical thinking
  • Flexibility & Time Management
  • Strong Work Ethics & Integrity
  • Team leader

Accomplishments

  • From 09/01/21, the managers made me the shift lead to lead my team and see if all the work is going smoothly.
  • From 01/01/19, the directors of the organisation involved me in most of the business planning, meetings with the senior managers and executive
  • From 2017, a new taxation system was amended for GST. In support to this we organized a meeting with local entrepreneurs and helped upskill customers in change management.
  • From 2016, I started dealing with the customer and focus on customer relationship building.

Volunteer Experience

  • Ruhine Kindergarten, Palmerston north, NZ, 08/01/20, while taking kids to picnic twice
  • Sai Kripa, IND, 10/01/18, as a health care for aged people

References

  • Pankaj Arora, Market Lead, Spark NZ trading ltd., 02102317044
  • Jaspreet Kaur, Principal Adviser, MPI, 021806701

Hobbies and Interests

  • Travelling
  • Playing Harmonium, small drum
  • Dancing specific (Indian form)
  • Cooking
  • Decorations
  • Interacting people

Timeline

ICT Sales Consultant

Spark New Zealand Trading Limited
02.2021 - 05.2023

Operations Coordinator

New Era Public School
04.2018 - 11.2019

Data Analyst

Awasthi Associates
10.2015 - 11.2017

Pre-primary Teacher

Kunskapsskolan Gurugram
03.2014 - 09.2015

Master of computer applications, NZQA Level 9 -

IND

Bachelor of Computer Applications -

IND
Nitika Mahajan